Accor Reservation Specialist

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Accor is a pioneer in the art of responsible hospitality, with a presence in 110 countries and over 5,600 hotels. As a Reservations Agent, you will be part of a caring environment where you can grow and develop your skills.

Your key responsibilities will include:

* Handling reservations inquiries and requests with the highest level of professionalism and customer service
* Ensuring all reservations are correctly and accurately input into Opera and maintained
* Conducting a daily audit of tomorrow's arrival file to ensure accurate details are recorded in each reservation

What you will gain:

* Employee benefit card offering discounted rates in Accor worldwide
* Learning programs through our Academies
* Opportunity to develop your talent and grow within your property and across the world
* Ability to make a difference through our Corporate Social Responsibility activities

To be successful in this role, you will need:

* Minimum 2 years experience in a similar position in an international luxury brand
* Proficient in English
* Highly-conversed with Opera Cloud and MS programs
* Strong multicultural awareness and ability to work with people from diverse cultures
* Excellent communications skills, flexible working hours, ability to work in a fast-paced, high-pressured environment

At Accor, we are committed to Diversity & Inclusion and aim to attract, recruit and promote diverse talent.
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