Accor Reservations Specialist

il y a 2 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Accor Reservations Specialist

We are seeking a highly organized and communicative Accor Reservations Specialist to join our team at the Mövenpick Hotel Hobart. As a key member of our Reservations team, you will be responsible for delivering exceptional service to our clients, processing and inputting reservations, and maintaining a positive selling approach to maximize yield.

Key Responsibilities:

  • Process and input all reservations types in an accurate and efficient manner using hotel systems.
  • Maintain a positive selling approach to maximize occupancy and rates.
  • Possess strong organizational skills and ability to prioritize workflow and workload individually and across the team.
  • Respond to guest calls according to hotel policy and ensure an outstanding guest experience.
  • Coordinate group reservations and ensure accurate data is recorded for all reservations.

Requirements:

  • Previous experience in a similar role preferred.
  • Ability to manage time and multitask.
  • Flexibility to work varied shifts, including weekends.
  • Outcome-driven approach to performance and results.
  • Natural ability to build and maintain internal and external client relationships.
  • Prior experience working with Opera Cloud or a related system.

In return, we offer:

  • Discounted accommodation and other benefits across the Accor network.
  • Great career and training opportunities with Accor.
  • An opportunity to be part of a fun and supportive team who love what they do.

Please note that you will require full working rights in Australia to be eligible for this position.


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