Customer Service Representative

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Description

As a Connect Associate at Accor, you will be responsible for providing exceptional customer service to our guests and callers. Your primary goal will be to ensure that all guests and callers receive concise information about our services and facilities.

Key Responsibilities:
  • Provide helpful and professional assistance to guests and callers, addressing their queries and requests in a timely and courteous manner.
  • Direct calls to the appropriate departments and provide quick and friendly service to callers.
  • Ensure that all guest queries, enquiries, and requests are attended to in a warm and friendly manner.
What You Will Gain:

As a Connect Associate, you will have the opportunity to develop your skills and grow within your property and across the world. You will also be able to make a difference through our Corporate Social Responsibility activities, such as Planet 21.

Requirements:

To be successful in this role, you will need a service-focused personality and excellent communication skills. You should be able to work in a fast-paced environment and provide quick and friendly service to callers.



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