Customer Service Representative

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at the Welcome Center. As a key member of our operations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:

  • Greet and respond to guest inquiries in a professional and friendly manner.
  • Coordinate with other departments to ensure smooth service delivery.
  • Take initiative to add a personalized touch to each guest interaction.
  • Promote hotel facilities and services to enhance the guest experience.

Requirements:

  • Minimum 1 year of experience in a similar role at a 5-star resort in the UAE.
  • Proficiency in Arabic, German, Russian, or French languages is a plus.
  • Prior experience working with Opera/Micros is mandatory.
  • Proven ability to build and maintain good relationships with stakeholders.

Our Commitment to Diversity & Inclusion:

We are an inclusive company and strive to attract, recruit, and promote diverse talent.



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