Customer Service Representative
il y a 4 semaines
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at the Welcome Center. As a key member of our operations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:
- Greet and respond to guest inquiries in a professional and friendly manner.
- Coordinate with other departments to ensure smooth service delivery.
- Take initiative to add a personalized touch to each guest interaction.
- Promote hotel facilities and services to enhance the guest experience.
Requirements:
- Minimum 1 year of experience in a similar role at a 5-star resort in the UAE.
- Proficiency in Arabic, German, Russian, or French languages is a plus.
- Prior experience working with Opera/Micros is mandatory.
- Proven ability to build and maintain good relationships with stakeholders.
Our Commitment to Diversity & Inclusion:
We are an inclusive company and strive to attract, recruit, and promote diverse talent.
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