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Issy-les-Moulineaux, Île-de-France Accor Temps plein**Job Description**As a Connect Associate at Accor, you will be responsible for ensuring speedy and courteous answering of incoming telephone calls, both internal and external, following standard phrases.**Key Responsibilities:**Provide concise information to guests and callers about services and facilities provided by the organization.Attend to guest...
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Customer Service Representative
il y a 1 mois
**Job Description**
As a Connect Associate at Accor, you will be responsible for providing exceptional customer service to our guests and callers. Your role will involve ensuring speedy and courteous answering of incoming telephone calls, both internal and external, following standard phrases.
**Key Responsibilities:**
- Provide concise information to guests and callers about our services and facilities.
- Attend to guest queries, enquiries, and requests in a helpful and professional manner.
- Direct calls to the appropriate departments and provide quick and friendly service to callers.
**What You Will Gain:**
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
**Requirements:**
- Service-focused personality is essential.