Aerostructures Support Manager

il y a 1 semaine


SaintNazaire, Pays de la Loire, France Spirit AeroSystems Temps plein
Job Title: Customer Support Sr. Manager

Overview

Spirit AeroSystems is a leading manufacturer of aerostructures for commercial and defense customers. As a Customer Support Sr. Manager, you will be responsible for ensuring timely responses to customer inquiries and resolving issues related to pricing, schedule, cost, quality, warranty, invoicing, and technical matters.

Responsibilities
  • Lead a multi-site, global customer support team and develop standard processes across all sites.
  • Develop and maintain positive customer relationships and address customer concerns in a proactive manner.
  • Answer complex customer inquiries on product availability, part interchangeability, maintenance, and order status.
  • Inform company personnel of incoming customer orders and monitor processing of all customer requests and orders.
  • Coordinate the resolution of all customer issues and provide regular status reports to the customer.
  • Act as the focal point for all incoming and outgoing written and verbal communication with assigned customers.
  • Keep sales department personnel informed of customer activity and issues.
  • Develop and provide periodic repair order status reports to company management and the customer.
  • Ensure the company provides high-quality services during customer visits, trade shows, and other events.
  • Complete special projects and other duties as assigned.
Qualifications
  • 3-5 years' experience managing in global customer service, aviation industry preferred.
  • Customer service experience in the aviation industry.
  • Proficient in Microsoft applications, including Outlook, Word, and Excel.
  • Strong written and oral communication skills.

Education and Experience: High School diploma or GED, Bachelor's Degree and minimum 5 years relevant experience, or Military Aviation Customer Service Background.

Spirit AeroSystems is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status or any other protected factor under federal, state or local law.


  • Aerostructures Support Manager

    il y a 4 semaines


    Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Job Title: Customer Support Sr. ManagerOverviewSpirit AeroSystems is a leading manufacturer of aerostructures for commercial and defense customers. As a Customer Support Sr. Manager, you will be responsible for ensuring timely responses to customer inquiries and resolving issues related to pricing, schedule, cost, quality, warranty, invoicing, and technical...

  • Aerostructures Support Manager

    il y a 2 semaines


    Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Job Title: Customer Support Sr. ManagerJob Summary:The Customer Support Sr. Manager will serve as the primary liaison between the customer, multi-site customer service teams, and company executive management. This role is responsible for ensuring timely responses to customer inquiries, monitoring the status of repair processes, and maintaining customer...

  • Aerostructures Support Manager

    il y a 3 semaines


    Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Job Title: Sr. ManagerJob Summary:Spirit AeroSystems is seeking a highly skilled Sr. Manager to lead our global customer support team. As the primary liaison between customers, multi-site teams, and executive management, you will be responsible for ensuring timely responses to customer inquiries and monitoring the status of repair processes to meet customer...


  • Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Job Title: Customer Support Sr. ManagerJob Summary:The Customer Support Sr. Manager will serve as the primary liaison between the customer, multi-site customer service teams, and company executive management. This role is responsible for ensuring timely responses to customer inquiries, monitoring the status of repair processes, and maintaining customer...


  • Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Job Title: Customer Support Sr. ManagerSpirit AeroSystems is seeking a highly skilled and experienced Customer Support Sr. Manager to join our team. As a key member of our global customer service team, you will be responsible for ensuring timely responses to customer inquiries, monitoring the status of repair processes, and providing exceptional customer...

  • Aerostructures Manager

    il y a 13 heures


    Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Customer Support Senior ManagerSpirit AeroSystems is seeking a seasoned Customer Support Senior Manager to lead our global customer service team. As a key member of our organization, you will be responsible for developing and implementing standard processes across all sites, ensuring the highest quality services during customer interactions, and maintaining...

  • Aerostructure Apprentice

    il y a 3 semaines


    Saint-Nazaire, Pays de la Loire, France aeroemploiformation Temps plein

    Join Airbus Atlantic as an Ajustage ApprenticeAre you ready to embark on an exciting adventure with Airbus Atlantic? We offer a unique opportunity to work with a global leader in aerostructures, seats, and premium passenger seats.As an Ajustage Apprentice, you will join our team of 40 professionals in the "Cadres et Panneaux" department, responsible for...

  • Operational Support Manager

    il y a 12 heures


    Saint-Nazaire, Pays de la Loire, France Securitas Inc. Temps plein

    Job Title: Operational Support ManagerJoin Securitas Inc. as an Operational Support Manager and take on a challenging role that requires strong project management skills, data analysis, and presentation abilities.About the Role:The Operational Support Manager will work closely with the Datacenter Director of Physical Security Operations to provide focused...


  • Saint-Nazaire, Pays de la Loire, France Securitas Inc. Temps plein

    Operations Support ManagerSecuritas Inc. is seeking a highly skilled Operations Support Manager to join our team. As a key member of our operations team, you will be responsible for providing focused regional end-to-end project management, data analysis, and presentation of results to regional and global executive-level clients.Key Responsibilities:Manage...

  • Operational Support Manager

    il y a 10 heures


    Saint-Nazaire, Pays de la Loire, France Securitas Inc. Temps plein

    Operations Support ManagerJoin Securitas Inc. as an Operations Support Manager and play a critical role in ensuring the smooth operation of our datacenter facilities. As a key member of our team, you will work closely with the Datacenter Director of Physical Security Operations to provide focused regional end-to-end project management, data analysis, and...

  • Customer Support Manager

    il y a 4 semaines


    Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Job Title: Customer Support ManagerSpirit AeroSystems is seeking a highly skilled Customer Support Manager to join our team. As a key member of our global customer service team, you will be responsible for ensuring timely responses to customer inquiries and resolving complex issues related to product availability, part interchangeability, maintenance, and...

  • Customer Support Manager

    il y a 4 semaines


    Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Job Title: Customer Support ManagerSpirit AeroSystems is seeking a highly skilled Customer Support Manager to join our team. As a key member of our global customer service team, you will be responsible for ensuring timely responses to customer inquiries and resolving complex issues related to product availability, part interchangeability, maintenance, and...

  • Customer Support Manager

    Il y a 2 mois


    Saint-Nazaire, Pays de la Loire, France Spirit AeroSystems Temps plein

    Job SummaryThe Customer Support Manager will serve as the primary liaison between the customer, multi-site customer service teams, and company executive management. This role is responsible for ensuring a timely response to all customer inquiries by monitoring the status of the repair process through the shop to ensure customer satisfaction and turn times...

  • Programme Associate

    il y a 2 semaines


    Saint-Nazaire, Pays de la Loire, France Royal Caribbean Group Temps plein

    About the RoleThe Programme Associate will provide analytical support and assistance to the project management team for Newbuild projects. This role involves working closely with internal and external stakeholders to gather, analyze, and report data to inform project decisions.Key ResponsibilitiesProvide analytical support to project management team,...


  • Saint-Nazaire, Pays de la Loire, France airbus Temps plein

    Job Description:Embark on a New Adventure with Airbus Atlantic!We invite you to join our team at Airbus Atlantic, a global leader in aerostructures, seat systems, and premium passenger seats. Our site in Montoir de Bretagne is seeking a talented Project Coordinator R&D Integration Assembly to drive our innovation and growth.As a key member of our R&D team,...


  • Saint-Nazaire, Pays de la Loire, France airbus Temps plein

    Job Description:Embark on a New Adventure with Airbus Atlantic!We invite you to join our team at Airbus Atlantic, a global leader in aerostructures, and a top player in pilot seats and premium passenger seats. Our site in Montoir de Bretagne is seeking a talented Project Coordinator R&D Integration Assembly to join our team.As a key member of our R&D team,...


  • Saint-Nazaire, Pays de la Loire, France Axians Outsourcing Ouest Temps plein

    Job DescriptionAs a Team Manager at Axians Outsourcing Ouest, you will be responsible for leading a team of support specialists to ensure the delivery of high-quality services to our clients. Your primary goal will be to manage and coordinate the team's activities, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Team...


  • Saint-Nazaire, Pays de la Loire, France aeroemploiformation Temps plein

    Description du posteRejoignez notre équipe de maintenance et développement de systèmes automatisés!MissionNous recherchons un technicien en maintenance des systèmes automatisés pour rejoindre notre équipe de maintenance et développement de systèmes automatisés. Vous serez chargé de participer à la réception de la nouvelle ligne d'assemblage des...


  • Saint-Nazaire, Pays de la Loire, France SOGECLAIR Temps plein

    ContexteSOGECLAIR Aerospace est un acteur majeur de l'industrie aérospatiale. Nous accompagnons les plus grands donneurs d'ordre dans le développement et l'industrialisation de leurs produits.Nos collaborateurs hautement qualifiés sont la clé de notre réussite avec une expertise et des solutions toujours plus innovantes dans les domaines de...


  • Saint-Nazaire, Pays de la Loire, France Axians Outsourcing Ouest Temps plein

    Position: Team Leader for User Support ServicesCompany: Axians Outsourcing OuestThe Team Leader for User Support Services is tasked with overseeing the provision of assistance and support to users of IT systems. This role encompasses desktop support, management of peripherals, tools (such as office applications and email), IP telephony, and various business...