Operational Support Manager

il y a 12 heures


SaintNazaire, Pays de la Loire, France Securitas Inc. Temps plein
Operations Support Manager

Join Securitas Inc. as an Operations Support Manager and play a critical role in ensuring the smooth operation of our datacenter facilities. As a key member of our team, you will work closely with the Datacenter Director of Physical Security Operations to provide focused regional end-to-end project management, data analysis, and presentation of results to regional and global executive-level clients.

Key Responsibilities:
  • Manage and respond to requests for information from executive clients at the Director level and above.
  • Present to large groups of internal and client stakeholders regarding status of projects, and data analysis of ongoing initiatives.
  • Provide operational support as needed as assigned by the RDSO.
  • Supports the end-to-end process and project schedules for implementing security operations and EHS at new sites and site expansions.
  • Maintain a "customer service" approach to problem solving and work with client to find solutions to questions or concerns.
  • Must have a reliable means of transportation (public or private).
  • Must have the ability to speak, read, and write English.
  • Must have a high school diploma, secondary education equivalent, or GED.
  • Bachelor's degree and two years of related experience required, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
  • Intermediate-level skill using Microsoft Office applications, including PowerBI, PowerPoint, Word, Excel, OneNote, Teams, and SharePoint.
  • 2-4 years of project management experience.
  • Certified Associate in Project Management (CAPM) or certification obtained within one year of hiring; Project Management Professional (PMP) certification preferred.
  • Able to travel (international or domestic, as required) approximately 10% of the time or more.
  • Able to work evening or weekend hours when required, such as during an emergency or high-priority event.
Requirements:
  • Thorough understanding of standard office procedures and practices.
  • With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.
  • Computer usage, which may include prolonged periods of data analysis.
  • Handling and being exposed to sensitive and confidential information.
  • Maintaining composure in dealing with authorities, executives, clients, staff, and the public.

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