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Operational Support Manager
il y a 4 semaines
Join Securitas Inc. as an Operational Support Manager and take on a challenging role that requires strong project management skills, data analysis, and presentation abilities.
About the Role:The Operational Support Manager will work closely with the Datacenter Director of Physical Security Operations to provide focused regional end-to-end project management, data analysis, and presentation of results to regional and global executive-level clients.
Key Responsibilities:- Manage and respond to requests for information from executive clients at the Director level and above.
- Present to large groups of internal and client stakeholders regarding status of projects, and data analysis of ongoing initiatives.
- Provide operational support as needed as assigned by the RDSO.
- Supports the end-to-end process and project schedules for implementing security operations and EHS at new sites and site expansions.
- Maintain a “customer service” approach to problem solving and work with client to find solutions to questions or concerns.
- Must have a reliable means of transportation (public or private).
- Must have the ability to speak, read, and write English.
- Must have a high school diploma, secondary education equivalent, or GED.
- Bachelor’s degree and two years of related experience required, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
- Intermediate-level skill using Microsoft Office applications, including PowerBI, PowerPoint, Word, Excel, OneNote, Teams, and SharePoint.
- 2-4 years of project management experience.
- Certified Associate in Project Management (CAPM) or certification obtained within one year of hiring; Project Management Professional (PMP) certification preferred.
- Able to travel (international or domestic, as required) approximately 10% of the time or more.
- Able to work evening or weekend hours when required, such as during an emergency or high-priority event.
- Thorough understanding of standard office procedures and practices.
- With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.
- Computer usage, which may include prolonged periods of data analysis.
- Handling and being exposed to sensitive and confidential information.
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public.
