Customer Support Intern

il y a 3 semaines


Marseille, Provence-Alpes-Côte d'Azur, France Skeepers Temps plein

Skeepers Job Overview

Skeepers is a leading European enterprise specializing in User-Generated Content (UGC) solutions that empower brands to engage with their audience, enhance visibility, boost interaction, drive sales, and foster customer loyalty. With a robust portfolio of over 8,000 clients globally, our AI-driven solutions contribute significantly to revenue growth, establishing us as the go-to UGC provider for some of the most renowned brands worldwide.

We are on the lookout for enthusiastic individuals to join our diverse teams across various regions and assist in our ambitious expansion plans.

Key Responsibilities:

  • Address customer queries through written communication
  • Provide insights on platform enhancements to the Product and Design teams
  • Assist in the development of our Skeepers knowledge repository

Qualifications:

  • Internship opportunities available
  • Capability to adhere to and refine operational processes
  • Strong communication and analytical skills, with a keen eye for detail
  • Proficiency in both French and English

Hiring Process:

  • Initial interview with the HR team
  • Discussion with the Customer Care Manager
  • Completion of an online case study

Perks:

  • Meal vouchers, flexible remote work options, and a vibrant work environment
  • Chance to contribute strategically in a competitive landscape
  • Engagement in an international and expanding project
  • Exposure to technical and organizational challenges related to company integrations

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