Customer Relationship Specialist
il y a 2 semaines
About Crédit Mutuel Méditerranéen
Crédit Mutuel Méditerranéen is a cooperative bank deeply rooted in its communities across the Mediterranean region of France. We prioritize building strong relationships with our customers, who are also our owners, and we're committed to supporting local economic development.
Our Values: Autonomy, Responsibility, and Innovation
At Crédit Mutuel Méditerranéen, we believe in empowering our employees through autonomy and decision-making. We foster a culture of responsibility and innovation, constantly seeking ways to improve our services and support our customers.
Why We're Hiring: Growth and Customer Focus
Our continued success and commitment to providing exceptional customer service drive our growth. To further strengthen our team, we're looking for a dedicated Customer Relationship Specialist to join us at our Marseille La Canebière branch.
Your Role: Building Lasting Relationships
- Manage a portfolio of individual clients, providing comprehensive financial guidance and support throughout their life stages.
- Cultivate strong customer relationships based on trust and understanding, ensuring their satisfaction and loyalty.
- Identify client needs and recommend tailored financial solutions to meet their unique circumstances.
- Collaborate with internal experts to develop multi-service responses that address clients' diverse requirements.
- Proactively prospect for new clients, expanding our customer base and contributing to the branch's growth.
What We Offer: A Rewarding Career Path
At Crédit Mutuel Alliance Fédérale, we believe in investing in our employees. You'll benefit from:
- A profit-sharing scheme and bonus opportunities based on the group's performance.
- Enhanced social protection benefits.
- Comprehensive training programs to enhance your skills and knowledge.
- A supportive work environment that values diversity, gender equality, and work-life balance.
Are You a Good Fit?
We're looking for someone who is:
- Sociable and enjoys interacting with clients in a professional manner.
- Adaptable to changing situations and eager to learn new things.
- Driven by a desire to build lasting relationships based on trust and mutual respect.
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