Customer Care Manager
il y a 1 mois
Chez Myli, le succès client est au cœur de notre stratégie et toutes les équipes ont leur rôle à jouer auprès de nos différents interlocuteurs. Tu participeras à faire de Myli un outil indispensable à la gestion quotidienne de l'influence locale de tes clients et faire d'eux de véritables ambassadeurs. Pour ce faire, tu devras connaître nos produits sur le bout des doigts et mettre à profit ton sens du relationnel et du service client pour répondre efficacement aux sollicitations de nos partenaires. Ton objectif numéro 1 ? Satisfaire nos clients au point qu'ils ne puissent plus se séparer de nous.
Rattaché à l'équipe Customer Success Management, tu évolueras dans le Customer Care (relation/support client) Gestion du support par email et téléphone Suivre l'état du compte de nos clients afin de t'assurer du bon paramétrage de leur outil Tu seras en charge du déploiement opérationnel des nouveaux produits de nos clients Tu ferras le lien entre le client et les différentes équipes : customer success, produit, technique, commerciale Effectuer le reporting de notre activité quotidienne et suivre les KPI's-
Customer Care Manager F/H
il y a 1 mois
Marseille, Provence-Alpes-Côte d'Azur, France Walter Learning Temps pleinRattaché.e à notre Head of Learning Experience basé à Marseille et en collaboration avec l'équipe de Lisbonne, nous recherchons un nouveau ou une nouvelle Customer Care Manager dont la mission principale sera d'assurer le suivi de nos apprenants, du début de leur formation à la fin de leur parcours chez Walter.Nos publics cibles - vos futurs...
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Customer Care Manager F/H
il y a 1 mois
Marseille, Provence-Alpes-Côte d'Azur, France Walter Learning Temps pleinRattaché.e à notre Head of Learning Experience basé à Marseille, nous recherchons un nouveau ou une nouvelle Customer Care Manager dont la mission principale sera d'assurer le suivi de nos apprenants, du début de leur formation à la fin de leur parcours chez Walter.Nos publics cibles - vos futurs interlocuteurs - sont des professionnels de santé et...
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CDI - Senior Customer Success Manager
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France BuyCo Temps pleinWe are recruiting for a Senior Customer Success Manager.BuyCo is in a phase of rapid growth, and we are looking to expand our CSM team since Arnaud is the sole member in this role.You will become part of the larger Operations Team, lead by Géraud (COO) which consists of: Arnaud, Expert Customer Success Manager, Elisabeth, David, Kevin, Masakatsu and ...
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Customer Care Specialist
il y a 1 mois
Marseille, Provence-Alpes-Côte d'Azur, France Kuehne Nagel Temps pleinAvez-vous constaté comment les modes de consommation font évoluer le secteur de la logistique et du transport ? Pour relever ce défi, Kuehne+Nagel s'appuie sur son excellence opérationnelle, sa position de leader et ses collaborateurs répartis sur + de 100 pays. En France, ce sont collaborateurs passionnés qui travaillent chaque jour sur des solutions...
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Customer Engagement Manager
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France StaffMe Academy Temps pleinCustomer Success ManagerBecome a vital part of our organization as a Customer Success Manager. Your responsibilities will include guiding potential clients through the onboarding process, ensuring an exceptional customer journey, and providing support in addressing any challenges that may occur.This role is perfect for those who are dedicated to enhancing...
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Customer Logistics Manager
il y a 6 jours
Marseille, Provence-Alpes-Côte d'Azur, France airbus Temps pleinAbout the RoleWe are seeking a highly skilled Customer Logistics Manager to join our team at Airbus Helicopters. As a key member of our Material and Logistics support Front Office department, you will be responsible for setting up initial provisionning lists (IPL) for commercialized customers.Your Key ResponsibilitiesDrive the IPL delivery process from...
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Housemaster for Social Care Facility
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Domino RH Care Marseille Temps pleinCompany Overview:Domino RH Care Marseille is a prominent entity in the HR solutions landscape, with a rich history spanning 24 years. We regard each individual as a valuable asset and are committed to supporting their professional development within our client organizations. Our team comprises 750 dedicated employees and operates through 170 agencies both...
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Customer Service Representative
il y a 6 jours
Marseille, Provence-Alpes-Côte d'Azur, France Ikea Temps pleinJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all visitors.Key Responsibilities:Assist customers with their needs and provide...
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Housemaster for Social Care Facility
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Domino RH Care Marseille Temps pleinCompany Overview:Domino RH Care Marseille is a prominent entity in the HR solutions sector, recognized for its commitment to nurturing talent and facilitating professional growth. With a robust workforce of 750 employees and a vast network of 170 agencies both domestically and internationally, we have established a significant presence in the market. Our...
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Nurse Care Specialist
il y a 6 jours
Marseille, Provence-Alpes-Côte d'Azur, France DomusVi Temps pleinJob Summary:We are seeking a skilled and compassionate Nurse Care Specialist to join our team at DomusVi. As a key member of our care team, you will play a vital role in providing high-quality care and support to our residents.Key Responsibilities:Deliver exceptional care: Provide personalized care and support to residents, ensuring their physical,...
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Educational Supervisor in Social Care Facility
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Domino RH Care Marseille Temps pleinAbout the Company:Domino RH Group has established itself as a prominent entity in the HR solutions sector for over two decades. We prioritize Human Resources, viewing each individual as a crucial asset that we assist throughout their professional journey with our partners.With a workforce of 700 and 170 branches across France and internationally, our interim...
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Customer Support Intern
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Skeepers Temps pleinSkeepers Job Overview Skeepers is a leading European enterprise specializing in User-Generated Content (UGC) solutions that empower brands to engage with their audience, enhance visibility, boost interaction, drive sales, and foster customer loyalty. With a robust portfolio of over 8,000 clients globally, our AI-driven solutions contribute significantly to...
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Customer Support Intern
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Skeepers Temps pleinCompany Overview Skeepers is a leading European organization specializing in User-Generated Content (UGC) solutions that empower brands to engage with their audience, enhance visibility, boost interaction, drive sales, and foster customer loyalty. With a robust client base exceeding 8,000 globally, our AI-driven solutions contribute significantly to revenue...
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Educational Monitor in Social Care Facility H/F
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Domino RH Care Marseille Temps pleinAbout the Company:Domino RH Group has established itself as a prominent entity in the HR solutions sector for over two decades. Our focus is on Human Resources, treating each individual as a vital asset that we assist in their professional development alongside our clients.With a workforce of 700 and 170 agencies both domestically and internationally, our...
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Educational Monitor in Social Care Facility H/F
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Domino RH Care Marseille Temps pleinAbout the Company:Domino RH Group has established itself as a prominent entity in the HR solutions sector for over two decades. Our focus is on Human Resources, recognizing each individual as a vital asset that we assist in their professional journey alongside our clients.With a workforce of 700 employees, 170 agencies both in France and internationally, and...
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Customer Success Manager Grands comptes
Il y a 2 mois
Marseille, Provence-Alpes-Côte d'Azur, France Letsignit Temps pleinDescriptif du poste :Chez Letsignit, la satisfaction et l'accompagnement du client est au cœur de nos préoccupations.Avec la sortie d'un produit pur web, la relation client se digitalise et nous avons besoin d'un profil qui ira dans ce sens.En tant que Customer Success Manager, vous serez en contact direct avec les clients et partenaires pour leur proposer...
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Customer Relationship Specialist
il y a 2 semaines
Marseille, Provence-Alpes-Côte d'Azur, France Crédit Mutuel Temps pleinAbout Crédit Mutuel MéditerranéenCrédit Mutuel Méditerranéen is a cooperative bank deeply rooted in its communities across the Mediterranean region of France. We prioritize building strong relationships with our customers, who are also our owners, and we're committed to supporting local economic development.Our Values: Autonomy, Responsibility, and...
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Global Key Account Manager
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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Retirement Advisory Customer Consultant
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France AG2R LA MONDIALE Temps pleinPosition: Retirement Customer AdviserLocation: Marseille, FranceAs a Retirement Customer Adviser at AG2R LA MONDIALE, you will play a pivotal role in delivering comprehensive support across various channels (in-person, telephone, and digital file management) to both current employees and prospective retirees.Key Responsibilities:Guide future retirees in the...
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Retirement Advisory Customer Consultant
il y a 3 semaines
Marseille, Provence-Alpes-Côte d'Azur, France AG2R LA MONDIALE Temps pleinPosition: Retirement Customer ConsultantLocation: Marseille, FranceAs a Retirement Customer Consultant at AG2R LA MONDIALE, you will play a vital role in delivering comprehensive support through various channels (face-to-face, telephone, and digital file management) to both current employees and prospective retirees.Key Responsibilities:Guide prospective...