Customer Success Advocate

il y a 2 semaines


Marseille, Provence-Alpes-Côte d'Azur, France Walter Learning Temps plein

Walter Learning is dedicated to providing exceptional learning experiences for our students. We are currently seeking a Customer Success Specialist to join our team.

As a Customer Success Specialist, you will play a vital role in supporting our diverse student body throughout their learning journey at Walter. Our target audience includes healthcare professionals and individuals looking to enhance their skills or transition into new careers.

Your primary objective will be to ensure the successful completion of training programs by providing proactive and personalized assistance. This involves setting goals and deadlines, identifying students who may require additional support, and implementing tailored solutions to help them overcome challenges. You will embody the values of Walter Learning as a brand ambassador, fostering a positive and encouraging learning environment.

Profile Requirements
  • Fluency in French
  • A genuine passion for customer experience with an interest in education or training
  • Exceptional organizational skills and a strong commitment to established processes
  • Meticulous attention to detail, reliability, and a solution-oriented mindset
  • Excellent verbal communication and interpersonal skills
  • Empathy and a calm demeanor
  • A results-driven approach with a focus on exceeding goals


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