Customer Service Representative
il y a 2 semaines
About the Role
We are seeking a highly skilled Customer Service Agent to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive and professional communication.
Key Responsibilities
- Provide timely and effective responses to customer inquiries via phone and email.
- Resolve customer complaints and issues in a fair and efficient manner.
- Collaborate with internal teams to ensure seamless order processing and delivery.
- Escalate customer feedback to management as required.
Requirements
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Advanced English language proficiency.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong computer navigation skills and proficiency in PC software.
- Ability to maintain a quiet and distraction-free workspace.
- Self-motivation to achieve and exceed performance goals.
About Snaphunt
Snaphunt is a leading provider of customer-centric operational support services to fast-moving technology companies. Our team is dedicated to delivering high-quality support that exceeds customer expectations.
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