Customer Service Representative
il y a 4 jours
The Opportunity
We are seeking a highly skilled Customer Service Agent to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive and professional communication.
The Role
- Provide timely and effective support to customers via phone, email, and other channels.
- Resolve customer inquiries and issues in a fair and efficient manner.
- Collaborate with internal teams to ensure seamless order processing and delivery.
- Escalate customer feedback and concerns to management as needed.
The Requirements
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication abilities.
- Advanced English language proficiency.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong computer navigation skills and proficiency in PC software.
- Quiet and distraction-free workspace.
- Self-motivation to achieve and exceed performance goals.
The Employer
Our client is a leading provider of customer-centric operational support services for fast-moving technology companies. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional results and exceeding customer expectations.
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