Senior Trading Account Manager

il y a 2 semaines


Paris, Île-de-France Deutsche Börse AG (Paris Rep. Office) Temps plein

Job Summary

The Senior Trading Account Manager is responsible for developing and maintaining strong relationships with clients across the Exchanges, Clearing House, and Clearing members. This role requires a deep understanding of multiple asset classes, trade workflows, regulations, products, and operational set-ups.

Main Responsibilities

  • Serve as the primary point of contact for clients, handling daily business-related issues and providing support for their obligations.
  • Build and maintain a network of contacts within client firms, coordinating interfaces and change processes.
  • Work on ad-hoc queries, proactively inform clients about upcoming initiatives, and keep them informed of new releases and changes.
  • Provide excellent customer service, focusing on client satisfaction and proactively solving client issues when they occur.
  • Support and coordinate complex changes, often involving multiple internal and external stakeholders.
  • Demonstrate adaptability and composure in the face of constant challenges.
  • Engage with colleagues and clients at all levels, leveraging strong communication and interpersonal skills.
  • Apply excellent organizational and time management skills to prioritize tasks effectively.

Requirements

  • University degree in business administration, economics, or finance.
  • Strong analytical skills and project management experience.
  • High motivation, excellent communication, and coordination skills.
  • Ability to effectively communicate in an international, multi-lingual environment.
  • Proficiency in written and spoken French and English (German is a plus).

About Us

Deutsche Börse AG (Paris Rep. Office) offers a dynamic work environment, promoting individual development through internal programs, mentoring, and further education opportunities.


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