Senior Trading Account Manager
il y a 2 semaines
Job Summary
The Senior Trading Account Manager is responsible for developing and maintaining strong relationships with clients across the Exchanges, Clearing House, and Clearing members. This role requires a deep understanding of multiple asset classes, trade workflows, regulations, products, and operational set-ups.
Main Responsibilities
- Serve as the primary point of contact for clients, handling daily business-related issues and providing support for their obligations.
- Build and maintain a network of contacts within client firms, coordinating interfaces and change processes.
- Work on ad-hoc queries, proactively inform clients about upcoming initiatives, and keep them informed of new releases and changes.
- Provide excellent customer service, focusing on client satisfaction and proactively solving client issues when they occur.
- Support and coordinate complex changes, often involving multiple internal and external stakeholders.
- Demonstrate adaptability and composure in the face of constant challenges.
- Engage with colleagues and clients at all levels, leveraging strong communication and interpersonal skills.
- Apply excellent organizational and time management skills to prioritize tasks effectively.
Requirements
- University degree in business administration, economics, or finance.
- Strong analytical skills and project management experience.
- High motivation, excellent communication, and coordination skills.
- Ability to effectively communicate in an international, multi-lingual environment.
- Proficiency in written and spoken French and English (German is a plus).
About Us
Deutsche Börse AG (Paris Rep. Office) offers a dynamic work environment, promoting individual development through internal programs, mentoring, and further education opportunities.
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