Customer Success Account Manager

il y a 6 jours

IssylesMoulineaux, Île-de-France Microsoft Temps plein
Job Description

Overview

We are seeking a highly skilled Customer Success Account Manager to join our team at Microsoft. As a key member of our account team, you will be responsible for developing and maintaining strong relationships with our customers, identifying opportunities for growth and optimization, and driving adoption of our solutions.

Responsibilities

• Develop and execute customer success plans to drive business outcomes and account priorities

• Build and maintain strong relationships with key customer stakeholders and technical professionals

• Identify and mitigate blockers to consumption through data analysis and customer feedback

• Partner with customers to proactively identify opportunities for growth, optimize usage, and drive adoption

• Leverage Microsoft solutions and services to address customer needs and priorities

Requirements

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field

• 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience

• Strong understanding of Microsoft solutions and technical capabilities

• Excellent communication and relationship-building skills

What We Offer

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

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