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Customer Success Strategist

Il y a 2 mois

IssylesMoulineaux, Île-de-France Microsoft Temps plein
Job Description

Job Title: Customer Success Strategist

Job Summary:

We are seeking a highly skilled Customer Success Strategist to join our team at Microsoft. As a key member of our account team, you will be responsible for developing and maintaining strong relationships with our customers, identifying opportunities for growth and expansion, and driving business outcomes through strategic partnerships.

Key Responsibilities:

  • Develop and execute customer success plans to drive business growth and expansion
  • Build and maintain strong relationships with key customer stakeholders and technical professionals
  • Identify and prioritize opportunities for growth and expansion through data analysis and customer feedback
  • Collaborate with internal stakeholders to align Microsoft solutions and services with customer business objectives
  • Lead the execution of program planning and customer-facing program reviews to ensure alignment on customer outcomes and account priorities

Requirements:

  • Proven track record of success in customer success or account management
  • Strong understanding of Microsoft solutions and services
  • Excellent communication and relationship-building skills
  • Ability to analyze data and identify opportunities for growth and expansion
  • Collaborative mindset and ability to work effectively with internal stakeholders

What We Offer:

  • Opportunity to work with a leading technology company
  • Collaborative and dynamic work environment
  • Competitive compensation and benefits package
  • Professional development opportunities

Microsoft is an Equal Opportunity Employer:

We are committed to creating an inclusive and diverse work environment that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds and perspectives.