Operational Quality Director

il y a 5 jours


Paris, Île-de-France Lagardère Group Temps plein
Job Description

We are seeking a highly skilled and experienced Operational Quality Director to join our team at Lagardère Group. As a key member of our Group Operational Excellence Department, you will play a crucial role in driving top- and bottom-line store performance by continuously improving in-store execution.

Key Responsibilities
  1. Organize and lead a team of operations managers to define and implement Group operational standards and quality tools/processes for all businesses operated.
  2. Manage a team of operations managers in the day-to-day, ensuring support and interactions with countries are well-covered and addressed.
  3. Directly support countries for field issues and projects, with a hands-on and field approach.
  4. Ensure projects are delivered on time, in line with objectives and expected quality, and manage communication and information for countries.
Requirements
  1. Minimum 10 years of professional experience in Retail Operations and Operational quality.
  2. Experience in Duty Free, Foodservice, Travel Essentials, or several of these.
  3. Field/store experience highly appreciated.
  4. International experience a plus.
What We Offer

We offer a challenging and rewarding role with opportunities for growth and development. You will be part of a dynamic team and have the chance to make a significant impact on our business.

We are committed to creating a work environment where our people can fulfill their potential and be themselves. We welcome and consider all applications regardless of their background and can ensure all candidates a fair and equal treatment.



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