Front Office Shift Leader

il y a 2 semaines

IssylesMoulineaux, Île-de-France Accor Temps plein
Job Description

About Us

We are a dynamic team of storytellers at 25hours Hotel, where we embody a lifestyle of diversity and inclusivity. Our culture is built on flat hierarchies, flexibility, and a passion for storytelling. We believe in empowering our team members to take ownership of their work and contribute to our shared vision.

Your Role

We are seeking a highly skilled and motivated Front Office Shift Leader to join our team. As a key member of our front desk team, you will be responsible for ensuring that our guests have an exceptional experience at our hotel. Your primary duties will include:

  • Providing exceptional customer service and ensuring that guests are enthusiastic about their stay
  • Managing the front desk operations, including check-in, check-out, and guest services
  • Coordinating with the hotel team to ensure seamless operations and efficient service delivery

Requirements

To be successful in this role, you will need to have:

  • A strong background in the hotel industry, with experience in front office operations
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
  • Proven problem-solving skills and the ability to think critically in high-pressure situations

What We Offer

In return for your hard work and dedication, we offer a competitive salary and benefits package, including:

  • A 4-day workweek, with flexible scheduling to suit your needs
  • Opportunities for professional growth and development, including training and mentorship
  • A fun and dynamic work environment, with a focus on teamwork and collaboration

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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