Front Office Shift Leader
Il y a 2 mois
At 25hours Hotel, we're looking for a talented Front Office Shift Leader to join our team. As a key member of our front desk team, you'll be responsible for ensuring our guests have an exceptional experience from check-in to check-out.
As a Front Office Shift Leader, you'll be the face of our hotel, providing top-notch customer service and ensuring that every guest feels welcome and valued. You'll be the point of contact for all guest inquiries, resolving issues promptly and professionally.
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"Key Responsibilities:
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"• Provide exceptional customer service to all guests, responding to their needs and resolving any issues that may arise
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"• Manage the front desk team, ensuring that all tasks are completed efficiently and effectively
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"• Maintain accurate records and reports, ensuring that all guest information is up-to-date and secure
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"• Collaborate with other departments to ensure seamless operations and excellent guest experience
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"Qualifications:
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"• 2+ years of experience in a front office or customer service role
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"• Excellent communication and interpersonal skills
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"• Ability to work in a fast-paced environment and prioritize tasks effectively
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"• High school diploma or equivalent required; degree in hospitality or related field preferred
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"What We Offer:
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"• Competitive salary and benefits package
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"• Opportunities for career growth and professional development
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"• Collaborative and dynamic work environment
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"• Recognition and rewards for outstanding performance", "lang_code": "en"}
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