Front Office Shift Leader

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein
{"Job Title": "Front Office Shift Leader", "Job Description": "

At 25hours Hotel, we're looking for a talented Front Office Shift Leader to join our team. As a key member of our front desk team, you'll be responsible for ensuring our guests have an exceptional experience from check-in to check-out.

As a Front Office Shift Leader, you'll be the face of our hotel, providing top-notch customer service and ensuring that every guest feels welcome and valued. You'll be the point of contact for all guest inquiries, resolving issues promptly and professionally.

"
"Key Responsibilities:
"
"• Provide exceptional customer service to all guests, responding to their needs and resolving any issues that may arise
"
"• Manage the front desk team, ensuring that all tasks are completed efficiently and effectively
"
"• Maintain accurate records and reports, ensuring that all guest information is up-to-date and secure
"
"• Collaborate with other departments to ensure seamless operations and excellent guest experience
"
"Qualifications:
"
"• 2+ years of experience in a front office or customer service role
"
"• Excellent communication and interpersonal skills
"
"• Ability to work in a fast-paced environment and prioritize tasks effectively
"
"• High school diploma or equivalent required; degree in hospitality or related field preferred
"
"What We Offer:
"
"• Competitive salary and benefits package
"
"• Opportunities for career growth and professional development
"
"• Collaborative and dynamic work environment
"
"• Recognition and rewards for outstanding performance", "lang_code": "en"}


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