Front Office Leader

il y a 1 semaine


IssylesMoulineaux, Île-de-France Accor Temps plein

Welcome to our esteemed hotel where exceptional service is our top priority. As a Front Office Leader, you will be the face of our brand, ensuring that every guest has a memorable experience during their stay.

Key Responsibilities:

  • Lead the Front Office team with confidence and poise, setting the tone for exceptional guest service.
  • Supervise guest arrivals and departures with meticulous attention to detail, ensuring seamless check-in and check-out processes.
  • Orchestrate lobby services to deliver an outstanding experience, exceeding guest expectations.
  • Collaborate with all levels of the hotel to create an efficient operational environment, driving business success.

Requirements:

  • 1-2 years experience in a luxury hotel environment, with a proven track record of delivering exceptional guest service.
  • Ability to achieve deadlines with precision and attention to detail, maintaining high standards of quality.
  • Remain calm under pressure, responding to guest situations with poise and professionalism.
  • Lead a team of like-minded individuals, fostering a culture of excellence and teamwork.
  • Flexibility to work over a 7-day roster, adapting to changing business needs.

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