Front Office Team Lead

il y a 2 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Accor Opportunity

The upscale Pullman Brussels Centre Midi has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4 star hotel offers 237 rooms with superior facilities and a design Convention Center.

Your Mission

  • Perform front office, reception and information operations, applying the organisational structure defined by the Welcome Manager.
  • Form the link and interfaces between the hotel's different departments and various points of reception.
  • Contribute to guest satisfaction at all times by providing high quality services throughout their stay. Ensure that guests receive a warm and personal welcome.
  • Promote the hotel's offer.
  • Help meet the department's quantitative targets through his/her sales efforts.
  • Assist the Welcome Manager and the team in their daily tasks.
  • Organise the welcomers for optimal effectiveness.
  • Motivate and drive the team to attain the department's quantitative targets.

We Offer

  • Meal vouchers, eco-cheques, sport & culture cheques.
  • Hospitalisation and group insurance.
  • Employee benefit card offering discounted rates at both Accor worldwide and in Hively Hospitality network.
  • Learning programs through our academies.
  • Opportunity to develop your talent and grow within our property and across the world.

Your Profile

  • Caring for others and the environment around you: you contribute to making the stay of our clients irreproachable and unforgettable with your personal touch.
  • Languages: French, English and Dutch.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


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