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Il y a 2 mois
We are seeking a highly skilled Technical Support Specialist to join our team at Creaform Deutschland GmbH. As a Technical Support Specialist, you will be responsible for providing technical support and solutions to technology and software users.
Key Responsibilities:- Provide technical support and solutions to technology and software users
- Respond to user questions and concerns
- Manage the return of defective hardware for repair or replacement
- Manage files necessary for the use of technologies and their availability on the customer portal
- Report improvement opportunities and software and hardware quality issues to product experts
- Good analytical and problem-solving skills
- Customer service-oriented attitude
- Good team spirit and collaboration
- Professional command of French and English (German is an asset)
- Good organizational skills with a methodical approach
- Ability to learn computer tools and software
- Ongoing training to support your career development
- Recognition of your ideas, regardless of your level of education
- A caring environment that encourages personal and professional growth
We work hard, but we also have a lot of fun. We have fun playing sports, organizing activities, and more. If you are interested in this position, but do not have all the required skills, please send us your application anyway. We are convinced that experience and personal context, combined with a good dose of passion, can make a difference.
