ServiceNow Technical Lead
il y a 5 jours
Job Title: ServiceNow Technical Lead
Job Summary:
Ubique Systems is seeking a highly skilled ServiceNow Technical Lead to join our team. As a ServiceNow Technical Lead, you will be responsible for leading the implementation of ServiceNow solutions, ensuring that they meet the needs of our clients and are aligned with industry best practices.
Key Responsibilities:
- Lead the implementation of ServiceNow solutions, including ITSM, CSM, and other modules.
- Develop and maintain technical solutions based on customer requirements.
- Design and implement ServiceNow custom applications and integrations.
- Ensure that ServiceNow solutions are aligned with industry best practices and ITIL standards.
- Maintain and review license data in ServiceNow and proactively report on compliance slippage.
- Collaborate with cross-functional teams to ensure successful project delivery.
- Mentor and share technical knowledge with team members.
Requirements:
- Must-have:
- Experience as a Senior Technical Lead/Architect.
- Experience in ITIL Process Definition, Integration Solutions, Architecture level configurations.
- Experience in leading at least a couple of Implementation projects in CSM/ITSM area and one complete Implementation lifecycle for ServiceNow.
- Experience in ServiceNow custom application design and development.
- Expertise in ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise, and merging multiple instances.
- Experience on ITSM migration/consolidations.
- Strong work experience and associated projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations.
- Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist, and ITIL V3 foundation.
- Desirable:
- Knowledge of ServiceNow modules.
What We Offer:
At Ubique Systems, we offer a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.
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