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Anglophone Account Director
Il y a 2 mois
Thunes is a leading provider of payment solutions, simplifying the payment integration experience for businesses and consumers worldwide.
We are seeking an experienced Account Director to join our team in Europe, focusing on scaling our relationships with key clients, including banks, MTOs, PSPs, wallets, and fintechs.
Key Responsibilities:- Form deep relationships with key accounts in Europe, driving revenue growth through cross and up-sell opportunities.
- Develop and execute account plans and strategies to increase revenue and market share.
- Act as a trusted partner, ensuring account retention, contractual health, and maximum satisfaction of clients.
- Manage multiple stakeholders, including compliance, legal, solutions delivery, treasury, and finance.
- Provide timely feedback to leadership on performance, sales activity, and ongoing strategy.
- Extensive hands-on experience in account management, working with financial institutions and enterprise clients in the UK and Europe.
- Operationally focused, with the ability to methodically grow a live account, coordinating internal teams using planning, metrics, and organizational structures.
- Evidence of expertise in CSM (customer success management) with a metric-driven, rigorous, and programmatic framework approach.
- Ability to communicate effectively in English and at least one European language at an advanced business level.
We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced account manager looking for a new challenge, please submit your application.
