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Customer Administration Specialist
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Key Responsibilities
- Develop and manage fee schedules for customer contracts, ensuring accurate billing and accruals.
- Effectively manage licenses data to maintain compliance and accuracy.
- Ensure adherence to data regulations, maintaining the highest standards of quality and reliability.
- Provide expert consultation and support to customers on products, functionalities, data, prices, exchanges, and claims.
- Participate in and monitor customer and internal global projects, driving collaboration and success.
Required Skills and Experience
- At least 2 years of work experience in a similar environment in financial services middle office.
- Proven administration experience with strong organizational skills, ensuring seamless day-to-day operations.
- High understanding of quality and reliable working methods combined with great independence, clear customer focus, and excellent communication skills.
- Team player with strong interpersonal skills and ability to work under pressure, driving results in a fast-paced environment.
- Flair for figures and fluency in French and English, with a strong ability to communicate complex ideas effectively.
