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Sales Manager
Il y a 2 mois
RDM Group is seeking a skilled Sales Manager to join our Sales WLC Team in France. The successful candidate will be responsible for selling our RDM WLC product portfolio to customers in their assigned region.
Main Responsibilities:- Contribute to defining the budget for our plants, including tonnage and selling price.
- Sell to assigned customers to achieve the budgeted targets.
- Identify decision-makers and establish relationships with buyers or managers at the customer level.
- Analyse gaps and define corrective actions to improve sales performance.
- Manage claims with mill support.
- Support customer delivery by collaborating with customer service specialists.
- Support the long-term strategy of the Group across the assigned region and customers.
- Understand customer needs and provide technical solutions based on internal services.
- Establish relationships with various business stakeholders, including customer service, credit managers, and logistics departments.
- Analyse and agree customer credit policy in coordination with Regional Sales Manager and Group Credit Manager.
- Develop detailed knowledge of the market, customer needs, and trends, and provide insights to management colleagues on emerging trends.
- Ensure the implementation of the Communication Strategy to support business goals.
- Analyse and suggest optimisations for customer processing.
- Support claims management from customers by checking and diagnosing defects in our cartonboard before dispatching evidence.
- Provide input to improve process and cartonboard quality, giving directions to mills.
- Visit customers to understand claim analysis and handling in close cooperation with Regional TCS Manager.
- Degree in economics or equivalent training/education.
- Around 5 years of experience in a sales role with a strong technical background and experience in the paper industry.
- Excellent knowledge of English, with another European language being highly desirable.
- Ability to develop new accounts, results-driven, and team worker.
- Business acumen and ability to anticipate customer needs.
- Proactive approach, problem-solving, flexibility, negotiation skills, and ability to think and act strategically.
France, with full remote work availability and occasional travel required.
