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Business Development Specialist

Il y a 2 mois


Puteaux, Île-de-France Tetra Pak Temps plein
Drive Sales Excellence at Tetra Pak

We are seeking a driven Business Expert to join our Sales Management team. As a key member of our team, you will be responsible for driving the implementation of SalesForce, Customer Experience, and Sales capability improvement. Your focus will be on sales management process improvements and account management.

Key Responsibilities:
  • Drive S&CM Process Governance & Maturity in the market:
    • Set ambitious goals linked to market needs and drive focus on building S&CM process, capability, tools & data.
    • Define and follow up on annual targets for each process KPIs and proactively drive actions for improvement.
  • Build frontline capability and be first line of support for end-users:
    • Be the local centre of excellence for assigned sales processes via Account Planning & Management, Value Selling, Sales forecasting, CRM, and/or coordination for B2Bi, Master Data quality etc.
    • Drive adoption of process, tools, and report by training and supporting the end-users.
    • Best practice sharing with the global network and bringing good practices to the local market.
  • Drive Improvements - local and global rollouts:
    • Coordinate raising and closure of tickets related to sales processes, tools, data etc.
    • Conduct maturity assessment, align with local and central team on gaps and improvement actions and end-user training support, where required.
    • Collect end-user feedback and channelise continuous improvement requirements.
Requirements:
  • 3 years of commercial experience or Customer Service ideally within the food and/or liquid food industry.
  • Good understanding of Sales-and-Customer Management process.
  • Very good knowledge of Sales-And-Customer Management systems and master data (mainly SAP, CX master data app, CRM), ability and willingness to work with data maintenance, understanding of sales forecasting and pricing maintenance, ability to work with IT team.
  • A bachelor's degree or similar, or a completed apprenticeship with a successful track record in agile working.
  • Good communication, presentation, and project management skills.
  • Good customer understanding and drive to support the sales teams.
  • You are result-oriented, driven, and can inspire and motivate others.
  • You are fluent in English, both written and spoken. French, Dutch would be a plus.
We Offer:
  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results.
  • An equal opportunity employment experience that values diversity and inclusion.
  • Market competitive compensation and benefits with flexible working arrangements.