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il y a 1 mois
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Service Delivery Manager
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Puteaux, Île-de-France Onyx-Conseil Temps pleinService Delivery Manager Nous recherchons un Service Delivery Manager pour rejoindre notre équipe. Le candidat idéal sera capable de gérer les prestations de service, de négocier avec les clients et de suivre les indicateurs de performance.MissionsGestion des prestations : Assurer la maîtrise d'œuvre dans le respect des engagements contractuels et des...
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Service Delivery Manager
il y a 4 semaines
Puteaux, Île-de-France Atos Temps pleinService Delivery ManagerRejoignez notre équipe de professionnels de la gestion de services et rejoignez la communauté d'Eviden.MissionsDéfinir et maintenir les documents de services.Vérifier la conformité des contrats et participer à leurs rédactions.Veiller à l'amélioration continue du service rendu en analysant les incidents et les...
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Service Delivery Manager
il y a 1 mois
Puteaux, Île-de-France Atos Temps pleinService Delivery ManagerRejoignez notre équipe de professionnels de la gestion des services et rejoignez la communauté d'Eviden.MissionsDéfinir et maintenir les documents de services.Vérifier la conformité des contrats et participer à leurs rédactions.Veiller à l'amélioration continue du service rendu en analysant les incidents et les...
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Service Delivery Manager
il y a 1 mois
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Service Delivery Manager
il y a 1 mois
Puteaux, Île-de-France Wall Street English Temps pleinService Manager Job Description **About the Role** As a Service Manager at Wall Street English, you will play a crucial part in ensuring students' educational success and satisfaction with their English course. Your primary responsibility will be to provide excellent teaching and customer service, as measured by key performance indicators. **Leadership...
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Service Delivery Manager
il y a 1 semaine
Puteaux, Île-de-France Wall Street English Temps pleinService Manager Job DescriptionWe are seeking a highly skilled Service Manager to lead our team of teachers and customer service staff at Wall Street English. As a Service Manager, you will be responsible for ensuring students' educational success and satisfaction with their English course through excellent teaching and customer service.Key responsibilities...
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Service Delivery Manager
il y a 4 semaines
Puteaux, Île-de-France Wall Street English Temps pleinJob Title: Service ManagerAs a Service Manager at Wall Street English, you will play a crucial role in ensuring the success and satisfaction of our students through excellent teaching and customer service. Your key performance indicators will drive the quality of our services, and you will be responsible for leading a highly qualified team of teachers and...
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Service Delivery Manager
il y a 1 mois
Puteaux, Île-de-France Wall Street English Temps pleinService Manager Job DescriptionWe are seeking a highly skilled and experienced Service Manager to lead our team of teachers and customer service staff at Wall Street English. As a Service Manager, you will play a key role in ensuring the success and satisfaction of our students through excellent teaching and customer service.Key responsibilities...
Delivery Manager
Il y a 2 mois
We are seeking a highly skilled Delivery Manager to join our team at Océane Consulting Group. As a key member of our organization, you will be responsible for ensuring the smooth delivery of our services to our clients.
Key Responsibilities:- Service Quality Management: You will be responsible for following service quality related to user services, ensuring that our services meet the highest standards of quality.
- Coordination and Collaboration: You will coordinate with different departments to ensure that our services are delivered efficiently and effectively.
- Incident Resolution: You will manage incident resolution and communication with users, ensuring that any issues are resolved quickly and efficiently.
- Process Improvement: You will monitor and improve service processes, identifying areas for improvement and implementing changes to enhance our services.
- Project Management: You will participate in project meetings and continuous improvement initiatives, working closely with our project teams to ensure the successful delivery of our projects.
- Requirements: You will have at least three years of experience in a similar role, with a strong understanding of strategic objectives and IT environments.
- Skills: You will have excellent communication and coordination skills, with the ability to work effectively with different departments and teams.
- IT Support: You will coordinate operational IT support activities, working closely with our application and infrastructure teams to ensure the smooth delivery of our services.
- Analysis and Reporting: You will analyze incidents and potential impact on system applications, ensuring that our services are delivered with minimal disruption.
- Compliance: You will ensure compliance with IT standards and processes, ensuring that our services are delivered in accordance with our policies and procedures.
- Contract Compliance: You will define and track reporting for contract compliance, ensuring that our services meet the requirements of our contracts.
