Customer Experience Specialist
Il y a 2 mois
About MBway
MBway is a leading business school that empowers students to become successful managers and entrepreneurs. Our mission is to provide a comprehensive education that prepares students for the challenges of the business world.
Job Description
We are seeking a Sales Consultant to join our team at MBway. As a Sales Consultant, you will be responsible for providing exceptional customer service and driving sales growth for our partner company, a luxury goods and cosmetics retailer.
Key Responsibilities
- Understand customer needs and provide personalized recommendations to drive sales
- Propose complementary products and services to enhance customer experience
- Deliver exceptional customer service to build loyalty and resolve issues
- Participate in sales-related tasks, including inventory management and store maintenance
- Implement sales strategies and promotions as directed by the marketing team
Requirements
- Previous experience in a sales role, preferably in the luxury goods or cosmetics industry
- Strong knowledge of the industry and its trends
- Excellent communication and interpersonal skills
- Ability to work independently and take ownership of responsibilities
- Strong customer service skills and a passion for delivering exceptional experiences
Contract Details
- Duration: 24 months
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