Professional Client Relationship Manager

il y a 3 semaines


Paris, Île-de-France Caisse d'Epargne Ile-de-France Temps plein

Job Title: Professional Client Relationship Manager

About Us:

We are a prominent regional cooperative bank, a key stakeholder of the BPCE Group. With a legacy spanning over two centuries, the Caisse d'Epargne Ile-de-France plays a vital role in financing diverse sectors of the economy and serving various stakeholders in the Île-de-France region, including local authorities, social housing, businesses, institutions, individuals, and professionals.

Our Network:

The Caisse d'Epargne Ile-de-France boasts a comprehensive network of 430 branches and 30 business centers throughout the Île-de-France region, complemented by a Private Bank, and supports the growth of three subsidiaries: Banque BCP, Banque de Tahiti, and Banque de Nouvelle Calédonie.

Our Team:

With a workforce of 4500 dedicated professionals, the Caisse d'Epargne Ile-de-France is committed to providing exceptional service to our clients.

Our Mission:

To assist our 3 million clients and members in realizing their projects.

Our Ambition:

To deliver the finest blend of human and digital capabilities to our clients and teams, fostering a caring and collaborative environment.

As a pivotal player in regional development, the Caisse d'Epargne Ile-de-France is dedicated to sustainable growth, reinvesting every euro collected back into the regional economy to bolster business expansion, healthcare initiatives, and infrastructural transformation.

Job Overview:

In this role, reporting to the Client Director, you will serve as the primary point of contact for clients, playing a crucial role in the profitability, management, and growth of a portfolio of professional clients.

  • Identify and engage potential clients, expanding the network of clients and prescribers.
  • Prospect and meet new clients within the defined target market.
  • Manage and enhance a targeted portfolio of clients.
  • Assess the circumstances and needs of professional clients, balancing their interests with those of the bank.
  • Formalize client relationships while ensuring adherence to risk management and compliance standards.
  • Execute the commercial action plan to meet established objectives.
  • Establish quality monitoring metrics and provide tailored follow-up to maintain strong commercial relationships.

Qualifications:

  • A Bachelor's or Master's degree, preferably in banking or commercial disciplines.
  • Strong knowledge of banking products and services, along with sales techniques and negotiation strategies.
  • A motivation to surpass targets.
  • Ability to share expertise in a structured manner, demonstrating commercial dynamism and communication skills to effectively present and advocate for products or services.
  • Exceptional interpersonal skills, with a focus on customer satisfaction in all interactions.

Only applications that meet the specified requirements will undergo verification of qualifications, professional experience, and necessary documentation.



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