Customer Support Specialist

il y a 1 mois


Bordeaux, Nouvelle-Aquitaine, France OVHcloud Temps plein

Votre rôle


Vous rejoignez l'équipe de support client d'OVHcloud en tant que représentant de support client. Votre mission est de fournir un service de haute qualité aux clients, en répondant à leurs demandes et en résolvant leurs problèmes de manière efficace.


Vous travaillerez en étroite collaboration avec les autres services pour garantir le bon traitement des demandes des clients. Vous serez également responsable de suivre les demandes des clients jusqu'à leur complète résolution et de respecter les engagements pris dans les délais impartis.


Vous contribuerez à l'image de marque d'OVHcloud en délivrant un service de haute qualité et en participant aux temps forts de la vie de l'équipe. Vous partagerez vos connaissances et vos bonnes pratiques avec vos collègues et vous vous formerez en continu aux nouveaux produits, outils et technologies.


Vous aurez l'occasion de développer vos compétences en relation client, en communication et en résolution de problèmes. Vous travaillerez dans un environnement en évolution rapide et vous serez autonome dans la gestion des cas clients.


Vous maîtriserez l'anglais à l'écrit et à l'oral (niveau B2) et vous connaîtrez un CSM (Service Now). Vous aurez également l'occasion de travailler avec des produits OVHcloud.

Compétences requises


Vous avez une première expérience réussie en relation client. Vous vous démarquez grâce à votre aisance relationnelle et un bon niveau rédactionnel. Vous avez une appétence pour l'informatique et vous êtes polyvalent et possédez un grand sens de l'organisation.


Vous êtes autonome et capable de travailler dans un environnement en évolution rapide. Vous maîtrisez l'anglais à l'écrit et à l'oral (niveau B2) et vous connaissez un CSM (Service Now). Vous avez déjà utilisé des produits OVHcloud.


  • Customer Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France OVHcloud Temps plein

    Customer Support RepresentativeVous rejoignez notre équipe de support client à OVHcloud en tant que représentant de service client. Votre mission est de fournir une expérience client exceptionnelle en répondant aux demandes des clients et en résolvant les problèmes techniques.Compétences requisesMaîtrise de l'anglais à l'écrit et à l'oral (niveau...

  • EU Network Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Inc Temps plein

    About the RoleWe are seeking a highly skilled Network Support Specialist to join our team at Intuitive Surgical Inc. As a Network Support Specialist, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications.Key...

  • EU Network Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps plein

    About the RoleWe are seeking a highly skilled Network Support Specialist to join our team at Intuitive. As a Network Support Specialist, you will be responsible for providing technical support and troubleshooting for our network systems and software applications in the EU region.Key ResponsibilitiesProvide Tier 1 & 2 support for EU customers, working closely...


  • Bordeaux, Nouvelle-Aquitaine, France OVHcloud Temps plein

    Votre rôle Vous rejoignez l'équipe de support client d'OVHcloud en tant que représentant de support client. Votre mission est de fournir un service de haute qualité aux clients, en répondant à leurs demandes et en résolvant leurs problèmes de manière efficace. Vous travaillerez en étroite collaboration avec les autres services pour...


  • Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Inc Temps plein

    About the PositionWe are seeking a Technical Support Specialist for Intuitive Surgical to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and expertise for our network systems and software applications.Key ResponsibilitiesProvide technical support and troubleshooting for network connectivity problems,...

  • EU Network Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps plein

    About IntuitiveAt Intuitive, we are united behind our mission: to provide innovative solutions for minimally invasive care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.We strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked...


  • Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps plein

    Job DescriptionPrimary Function of Position:As a Network Support Engineer, the individual will be the primary technical Subject Matter Expert (SME) who will provide end-to-end monitoring, troubleshooting, and technical support for a wired and wireless network system and supporting various customer-based software applications and network, in a multi-tiered...

  • Support Specialist

    il y a 4 semaines


    Bordeaux, Nouvelle-Aquitaine, France Baselinker Temps plein

    About UsBaselinker is a leading All-In-One Multi Channel Management System trusted by over 27,000 sellers globally. Our proprietary SaaS solutions empower merchants to scale up, automate, and optimize their businesses across all sales channels.Job DescriptionWe are seeking a highly skilled Support Specialist to join our team in France. As a key member of our...

  • EU Network Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps plein

    Job SummaryIntuitive Surgical is seeking a highly skilled Network Support Engineer to join our team. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks.This role...

  • EU Network Support Specialist

    il y a 3 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps plein

    About the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a key member of our technical support team, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications...

  • EU Network Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps plein

    Job SummaryWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in a...

  • IT Support Specialist

    il y a 3 semaines


    Bordeaux, Nouvelle-Aquitaine, France THALES Temps plein

    Qui sommes-nous?Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d'activité : Défense & Sécurité, Aéronautique & Spatial, et Cybersécurité & Identité numérique. Nous développons des produits et solutions qui contribuent à un monde plus sûr, plus respectueux de l'environnement et plus inclusif.Nos engagements,...

  • EU Network Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps plein

    About the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in...

  • EU Network Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps plein

    About the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks.Key...


  • Bordeaux, Nouvelle-Aquitaine, France Groupe Crédit Coopératif Temps plein

    Embark on a Meaningful Career with Groupe Crédit Coopératif At Groupe Crédit Coopératif, we are dedicated to fostering a responsible and sustainable financial ecosystem. As part of the bpce Group, we champion a human-centric approach, prioritizing solidarity and a thriving economy. We invite you to join our team as a Customer Relationship...


  • Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps plein

    Job SummaryWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in a...

  • EU Network Support Specialist

    il y a 3 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps plein

    About IntuitiveAt Intuitive, we are united behind our mission: to revolutionize minimally invasive care through intelligent technology. We believe that by working together, we can make a meaningful difference in the lives of patients and healthcare professionals around the world.Job DescriptionWe are seeking a highly skilled Network Support Engineer to join...

  • EU Network Support Specialist

    il y a 2 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps plein

    Job SummaryWe are seeking a highly skilled Network Support Engineer to join our team in the EU. As a Network Support Engineer, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications and networks in a multi-tiered...


  • Bordeaux, Nouvelle-Aquitaine, France Intuitive Temps plein

    Company OverviewAt Intuitive, we are united behind our mission: to revolutionize minimally invasive care through intelligent technology and innovation.We strive to foster an inclusive and diverse team, committed to making a difference in the lives of patients and healthcare professionals worldwide.Our team members are passionate about advancing the world of...

  • EU Network Support Specialist

    il y a 3 semaines


    Bordeaux, Nouvelle-Aquitaine, France Intuitive Surgical Temps plein

    About the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Intuitive Surgical. As a key member of our technical support team, you will be responsible for providing end-to-end monitoring, troubleshooting, and technical support for our wired and wireless network systems and supporting various customer-based software applications...