Account Development Manager
il y a 3 semaines
Job Summary:
We are seeking a highly motivated and results-driven Account Development Manager to join our team at Global Blue. As a key member of our sales team, you will be responsible for managing and developing assigned merchants portfolio for TFS, Payment, and Post Purchase, with a focus on gaining new business accounts.
Main Responsibilities:
- Deliver sales targets and new business targets
- Coordinate Sell-out activities with Performance Manager within assigned accounts
- Cross-sell Global Blue products to existing accounts
- Account Plan preparation and Opportunity Pipeline management
- Customer relationship management
- Monitor and manage debts level of assigned accounts
- Improve merchants knowledge and expertise with our services
- Accurate use of CRM to plan, record, and report account-specific activity
Main KPIs:
- Net Commission for TFS and DCC
- Media revenue o NC (Net Commission) / GC (Gross Commission) ratio
- New business for TFS, DCC, and Media
- Ageing
- Cross-selling to existing accounts
Requirements:
- Genuine sales talent with strong results orientation, passion, and determination to reach sales targets
- 3-4 years' experience in account management, ideally in retail or financial services
- Written and conversational spoken English
- University graduate preferred
Key Skills:
- Self-motivated, customer-focused, and target-driven
- Excellent customer relationship and management
- Business acumen and commerciality with understanding of all stages of the sales cycle
- Negotiation and influencing
- Good written and verbal communication and presentation skills
- Ability to sell the full products portfolio
- Priority planning
- Ability to use creative solutions to solve problems
- Good knowledge of MS Office products
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