Client Engagement and Insights Manager

il y a 4 semaines


Lyon, Auvergne-Rhône-Alpes, France Groupama-fr Temps plein

Lead the Client Engagement Team

Position: Client Engagement and Insights Manager

Position Overview:

We are seeking a dedicated professional to join our Client Engagement department as the Manager of the Client Engagement and Insights team. In this role, you will be responsible for guiding a team of 4 to 5 research coordinators. Your key responsibilities will include:

  • Effectively managing the team
  • Overseeing data interpretation tasks
  • Coordinating client experience initiatives
  • Supervising the execution of communication strategies

You will work closely with our Marketing, corporate communications, Market Managers, and sales divisions.

Candidate Profile:

Educational qualifications: Bachelor's degree in Business, Statistics, or Engineering.

A minimum of 10 years of experience with a focus on marketing automation and data interpretation. Previous leadership experience is essential.

Essential skills and attributes:

  • Expertise in client engagement platforms such as ADOBE Campaign/ PEGA-ORCIA
  • Strong analytical capabilities
  • Results-driven mindset
  • Leadership skills
  • Exceptional time management abilities
  • Positive demeanor and collaborative spirit

Employment Type: Permanent

Remote Work: Partial

Location: Lyon, France

Candidate Requirements:

Minimum educational requirement: Bachelor's degree or higher

Minimum experience requirement: 10+ years


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