Front Desk Associate
il y a 3 semaines
As a Front Desk Agent at the Fairmont Olympic Hotel, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. Your exceptional communication skills and dedication to delivering exceptional service will make you a valuable asset to our team.
Key Responsibilities:
- Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel
- Efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail
- Assist guests with inquiries, requests, and reservations, providing information about hotel facilities, services, and local attractions
What We Offer:
- $24.02 per hour + Incentive bonuses up to $2.500 per month
- Employee travel program offering discounted rates in Fairmont's and Accor worldwide
- Parking/Commuting Discounts
- Paid meal breaks with complimentary meals served in our Staff Dining room
- Learning programs through our Academies
- Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
- 401K Retirement plans with a 4% match for all colleagues
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
- Fun, elegant atmosphere with amazing colleagues
Requirements:
- Must hold valid authorization to work in the USA
- Previous experience as a front desk agent or in a customer service role is preferred
- Knowledge of hotel reservation systems and basic computer skills preferred
- Ability to work a flexible schedule, including evenings, weekends, and holidays
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