Front Desk Associate

il y a 3 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

As a Front Desk Agent at the Fairmont Olympic Hotel, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. Your exceptional communication skills and dedication to delivering exceptional service will make you a valuable asset to our team.

Key Responsibilities:

  • Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel
  • Efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail
  • Assist guests with inquiries, requests, and reservations, providing information about hotel facilities, services, and local attractions

What We Offer:

  • $24.02 per hour + Incentive bonuses up to $2.500 per month
  • Employee travel program offering discounted rates in Fairmont's and Accor worldwide
  • Parking/Commuting Discounts
  • Paid meal breaks with complimentary meals served in our Staff Dining room
  • Learning programs through our Academies
  • Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
  • 401K Retirement plans with a 4% match for all colleagues
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Fun, elegant atmosphere with amazing colleagues

Requirements:

  • Must hold valid authorization to work in the USA
  • Previous experience as a front desk agent or in a customer service role is preferred
  • Knowledge of hotel reservation systems and basic computer skills preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays

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