Account Manager

**Lyon**

**Customer Success - Account Management /**

**Permanent - Full-Time /**

**Hybrid**
- Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 550 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the FT120, rewarding the most promising startups in France.

Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
- Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.
- Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.

We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024.

These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people.
- We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure

Home page
- Customer Stories
- Our Values

Within the Customer Success team, the mission of the Account Manager is to ensure that Agicap delivers the expected added value to our clients when they subscribe to the tool. You will work for the Spend Management task force.

**What do we include in Spend Management ?**
- Our Spend Management product focuses on automating the full payment process of a company to increase cost control and increase productivity:
Purchase-to-pay:

- Purchase Order Management
- Invoice Management
- Payment Automation
- Pre-accounting

Corporate Cards:

- Physical & virtual cards management
- Receipt collection
- Budget Management
- Subscription Management

**- Your mission as an AM - Expansion Specialist**:You will be responsible for all types of Agicap clients, from the smallest (€5-15 million turnover) to the largest (€50-300 million turnover). You'll need to be creative to find the most personalized solution possible.
- **Targeted and Personalized Prospecting**: Identify in our client list the opportunity and reach out to key decision-makers (CFOs, CEOs, Treasurers) via phone.
- **In-Depth Needs Qualification**: Conduct qualification and discovery meetings using the SPICED method to understand your prospect’s challenges, pain points, and impact. Developing strong listening skills is essential at this stage.
- **Consultative Approach**: Showcase Agicap's value through **tailored use cases**.
- **Opportunity Development**: Build strong relationships with prospects. At Agicap.
- **Work with internal teams** to generate leads
- Contribute to the **development of the task force and the spend product.**

**What are we looking for**:

- You have a degree from a top business school (Master's level, Bac+5).
- You have strong customer relationship skills
- You are bilingual in French
- You are capable of multitasking and managing changing priorities within tight deadlines.
- You enjoy challenges and strive to exceed your goals.
- You are eager to move quickly, to meet with our users frequently, and to pick up the phone to help them.
- You love advising, arguing, and convincing.

**What we offer**:

- An attractive salary
- Swile meal vouchers
- New 1000 m² offices at Gare de Vaise (Lyon)
- A highly educational and empowering entrepreneurial environment with a lot of autonomy
- A daily challenge working with SME leaders and CEOs
- A dynamic and passionate work atmosphere with a true team spirit to help Agicap take off in France and then internationally
- Thank you