Lead Account Manager, Strategic Accounts

Job Title: Lead Account Manager, LSEG Data & Analytics Division, Strategic Accounts Team

Location: Paris - le Centorial

The role of the Lead Account Manager is responsible for maintaining deep customer relationships, and to drive account revenue, retention, and growth. By collaborating with internal partners, the Lead Account Manager delivers exceptional service and a valuable solution. He/She will also open up larger solution opportunities and introduce Solution & Proposition Sales as well as the Customer Support department. The position will manage one or two French strategic accounts (Top European banks) in France in some other European countries.

Role Responsibilities:

- Demonstrate deep understanding of the customer strategy (short and long term), objectives, high knowledge of client’s decision makers (including C-level) organigram, priorities and needs.
- Maintain solid understanding of LSEG Data & Analytics propositions to initiate conversations and raise interest
- Build and embed a long-term trusted advisor relationship within their accounts as well as strong relationship with client C-level and other decision makers.
- Create an account plan with a clear strategy (short and long term) defining specific actions for driving growth by expanding LSEG Data & Analytics footprint.
- Daily update of CRM with sales activities, forecast & pipeline
- Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
- Oversee all commercial activities within accounts, owning the end-to-end customer relationship
- Lead the extended account team
- Manage internal and external stakeholders and maintain networks to negotiate and close deals
- All Account Managers are responsible for revenue growth (primarily), sales, and administration of their accounts.

Who are we looking for?
- Strong understanding of customers and their business model and workflows
- Financial industry experience
- Very strong relationship building skills
- Native French speaker with English proficiency
- Selling skills (identity, develop and articulate a complex proposition/consultative selling)
- Strong negotiation skills
- Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
- Problem solving: ability to understand, articulate, structure and solve client needs
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
- Ability to collaborate with account team
- University/college degree may be required, equivalent experience may be considered depending on position/department
- Advanced degree may be preferred
- Significant work experience in applicable industry and knowledge of customer workflow required
- Proven account management, sales or marketing experience in a customer facing environment required
- Customer relationship management required throughout all levels within an organization
- Virtual Leadership Skills

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Please take a moment to read this

privacy notice

carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained,