Customer Success Manager
il y a 2 jours
At Javelot, we firmly believe that technology is a source of progress for agriculture. We are a company from the agricultural sector (#AgriTech) with the ambition to become the leader in the digital transformation of post-harvest management.
Our priority is to support our clients (cooperatives, agricultural traders, farmers) in their transition to zero storage insecticides, help them consume less energy, and even optimise their logístical flows In short, our mission is to make post-harvest management simpler, more efficient, and more responsible
To achieve this, we have developed two digital solutions:
- Store&Save, a platform for the hypervision of storage sites and their thermometry
- Plan&Save, a platform for managing the agricultural supply chain
Joining the JAVELOT adventure means, above all, committing to an impactful mission with a strong eco-responsibility
Our team of over 80 employees, spread across Lille, Bordeaux, Paris, Lyon and even internationally, enables more than 1000 users to manage no less than 15 million tons of cereals worldwide.
In this context, we would like to strengthen our customer service department and are looking for a Customer Success Manager to support our customers in the use of our solutions.
As part of our Customer Success Management team, you will be responsible for supporting our users through a number of tasks:
- Train all our new users on our different tools and platforms;
- Respond to incoming issues with quick and relevant solutions ;
- Collect customer feedback and participate in the continuous improvement of Javelot's solutions and products ;
- Provide follow-up and support to our users through several specialised and adapted communication tools ;
- Actively participate in the structuring of the customer department (formalisation, implementation of new tools) ;
- Collect customer feedback and participate in the continuous improvement of Javelot solutions and products ;
**Requirements**:
- You have a university degree from a business school, engineering school or master's degree;
- You have excellent communication skills and are patient and a teacher by nature;
- You are a good listener, and you like to understand and solve problems;
- Another European language (Italian) is a plus
- You are rigorous, autonomous and highly organised ;
- You are not afraid of teamwork.
**Benefits**
- **An impactful mission with crucial challenges**: Join us to contribute to the digitalization of the agricultural sector, making it simpler, more responsible, and more efficient for future generations. Your work will have a real impact
- **Human values at the core of our HR policy**: We promote a corporate culture focused on teamwork, trust, progress, and commitment.
- **Offices designed for conviviality (in Lille, Paris, or Bordeaux)**: Our spaces are designed to foster moments of sharing and relaxation.
- **Flexible working hours**: We offer great flexibility to allow everyone to balance professional and personal life.
- **Regular afterworks**: We organise events to celebrate our successes and strengthen bonds between colleagues, whether for major milestones or just to catch up.
- **Weekly (or even daily)** sports activities, board games, etc.: Whether you're a sports enthusiast or a board game lover, there's something for everyone
- **An attractive package and benefits**: meal vouchers, remote up to 2 days a week, 8 to 11 RTT (extra paid leave) per year...
**_We are an inclusive company._
-
Manager, Customer Success Team, Aix-en-provence
il y a 3 jours
Aix-en-Provence, France Corcentric Temps pleinCorcentric Customer Success is a team of fierce customer advocates relentlessly committed to doing what is best for the customer and Corcentric. We view Customer Success as an esteemed profession and a critical component to Corcentric’s ongoing success. We leverage best industry practices and skill development to help team members focus on customer...
-
Customer Success Manager bilingual ENG/GER
il y a 1 semaine
Marcq-en-Barul, Hauts-de-France Javelot Temps pleinAt Javelot, we are convinced that technology is a source of progress for agriculture. We are an agricultural company (#AgriTech) whose ambition is to become the leader in the digital transformation of post-harvest. Our priority is to support our customers (cooperatives, agricultural traders, farmers) in their transition to zero insecticide storage, to enable...
-
Strategic Customer Success Manager, EMEA
il y a 6 jours
Tremblay-en-France Medium Temps pleinThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the...
-
Customer Success Manager
il y a 5 jours
Aix-en-Provence, France Mana Sante Temps plein**Type de contrat** : CDI **Localisation** : Aix-en-Provence **Secteur** : Santé **Contexte du poste** Mana Santé, entreprise innovante dans le secteur de la santé, recherche un(e) Customer Success Manager pour accompagner et fidéliser sa clientèle. Au sein d'une équipe dynamique, vous serez le/la garant(e) de la satisfaction et de la réussite de nos...
-
Customer Success Manager
il y a 1 semaine
Aix-en-Provence, France Mana Sante Temps plein**Type de contrat** : CDI **Localisation** : Aix-en-Provence **Secteur** : Santé **Contexte du poste** Mana Santé, entreprise innovante dans le secteur de la santé, recherche un(e) Customer Success Manager pour accompagner et fidéliser sa clientèle. Au sein d'une équipe dynamique, vous serez le/la garant(e) de la satisfaction et de la réussite de nos...
-
Stage Customer Success
il y a 1 semaine
Marcq-en-Barul, Hauts-de-France Javelot Temps pleinChez Javelot, nous avons la conviction que la technologie est une source de progrès pour l'agriculture. Nous sommes une entreprise du milieu agricole (#AgriTech) qui a pour ambition de devenir le leader de la transformation digitale de l'après-récolte.Notre priorité est d'accompagner nos clients (coopératives, négoces agricoles, agriculteurs) dans leur...
-
Rpo Customer Success Manager
il y a 1 semaine
Aix-en-Provence, France Getpro Temps plein**Entreprise**: - Description : Logiciel de paie en mode SaaS numéro 1 en France - Année de création : 2010 - Coeur business : HR tech - Taille : 240 personnes - Localisation: Aix en Provence, Lyon, Nantes, Bordeaux, Brest **Missions**: Dans le cadre d’une création de poste et en lien direct avec la Responsable Customer Success Manager, votre rôle...
-
Alternant - Customer Success Manager (H/F)
il y a 2 semaines
Roissy-en-France Otis Temps pleinDate Posted: 2025-04-07 Country: France Location: 106 RUE DE LA PYRAMIDE, ROISSY E.P.C., 95700, France Alternant - Customer Success Manager (H/F) Nos alternants ont du talent, rejoignez le mouvement ! Chaque année, Otis France recrute et accompagne plus de 200 alternants. Lors de votre alternance, vous serez accompagné(e) par votre tuteur et vous...
-
Key Account Manager
il y a 6 jours
Marcq-en-Barœul, France Meelo Temps pleinIngénieur d'affaires / Business Manager - Lille, France (H/F)Description Du PosteAvec notre solution SaaS avancée, nous aidons les entreprises à sécuriser leurs parcours en minimisant les risques de fraudes et d'impayés.Notre succès repose sur 5 ans d'expertise, une technologie de pointe en IA et un engagement profond pour une finance responsable. Nous...
-
Customer Success Manager
il y a 3 jours
Aix-en-Provence, France MANAGEO Temps plein**Qui sommes-nous ?** Basée à Aix-en-Provence, Manageo est une société française en pleine croissance. Expert en conquête digitale b2b et filiale du Groupe Altares Dun& Bradstreet, développe des solutions pour optimiser la performance commerciale de ses clients et les aider à conquérir de nouveaux marchés. Plateforme SaaS ou dispositifs...
