Desktop Support
il y a 20 heures
**Description** The Executive Service Desk team is the front-door to IT support and the first line employees will interact with. It is responsible for the quick and concise logging of client support tickets and they have the ability to reset passwords and perform fixes as per the Service Desk knowledgebase articles. Excellent communication skills and telephone manner are essential for the role along with being able to empathize and understand employee needs. **Responsibilities** - Provide swift and professional telephone IT support - Perform analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions - Utilize the ticket management system to record, update and resolve tickets from clients - Upholding procedures for logging, reporting, and statistically monitoring Service desk operations - Write technical support and client documentation in form of Knowledgebase articles - Meet or exceed expected customer service levels - Other duties as assigned by the Service Desk Support Manager - Windows / MAC Support - Resolve Hardware / Software issues - Experience with VPN, Soft Phones, Remote Desktop, VDI - Asset Tracking / Inventory Management **Key Competencies** - Excellent proven track record supporting clients in a financial environment - Excellent proven customer service based approach - Good written and verbal communication skills - Good time management skills - Able to work in a high pressure environment - Strong organizational and analytical skills - Ability to work autonomously and within team - Flexible and proactive with a "will do' attitude - Demonstrable desire to achieve
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Desktop Support Engineer
il y a 5 jours
Paris, France Sharp Brains - Global IT Support Temps plein**Overview** **Duties** - Provide technical support for desktop and laptop computers, including troubleshooting hardware and software issues. - Manage user accounts through Active Directory and provide VPN access as needed. - Maintain and configure network settings, including TCP/IP, DNS, and firewall configurations. - Utilise tools such as SCCM for...
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Desktop Support Engineer
il y a 5 jours
Paris, France Total IT Global Temps plein**Desktop Support Engineer - End user support** - **Job Description DSS** (a) Desktop Technician will provide day to day local **Duties & Responsibilities** Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video...
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IT Desktop Support
il y a 16 heures
Paris, Île-de-France Infosys Temps pleinJob Title:IT Desktop Support EngineerLocation:137 Rue du Faubourg du Temple, 75010 Paris, FranceDuration:12-Month Contract (Extendable)Job Type:Onsite | Monday to FridayContract Type:EOR (Employer of Record)Salary:2800 Euros per monthLanguage Requirement:Fluent in English and FrenchJob Summary:We are seeking an experienced IT Desktop / End User Support...
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Desktop Support Engineer
il y a 5 jours
Paris, France Total IT Global Temps plein**Job Overview** **Duties** - Provide technical support for desktop and laptop computers, including installation, configuration, and troubleshooting of hardware and software. - Manage computer networking tasks such as VPN setup, firewall configurations, and TCP/IP troubleshooting. - Utilize tools like SCCM for software deployment and management across...
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Desktop Support Technician
il y a 1 semaine
Greater Paris Metropolitan Region, France Nityo Infotech Temps pleinIT TechnicianParis, FranceB2B ContractMore than 8 years of experience in desktop support Competent in computer hardware break fix.Competent in software Windows 11, Microsoft 365, etc. break fix. Perform installation, configuration and deployment of operating systems and standard software on laptops and desktop computers. Audio video conference and meeting...
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Desktop Support Specialist
il y a 2 semaines
Paris, Île-de-France Total IT Global Temps pleinABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with...
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Ingénieur Support Desktop Europe
il y a 2 jours
Paris, France Talent Expert Temps pleinIngénieur Support Desktop Europe - poste pourvuNous sommes la filiale européenne d’un groupe d’assurance américain, spécialisée dans les risques d’entreprises et sectoriels.Dans le cadre de notre croissance en Europe continentale, nous recherchons notre H/F : Ingénieur Support Utilisateurs Desktop Europe N2 Zone France, Allemagne, Hollande,...
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Desktop Support Engineer L1,2
il y a 2 semaines
Paris, France Stechad Outsourcing Ltd Temps pleinA Desktop Support Specialist support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware and troubleshooting common problems. Installing new software, Installing new hardware (servers, printers, computer workstations, etc.), Setting up user accounts, permissions and passwords, Overseeing security of...
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Desktop Support Engineer
il y a 2 semaines
Paris, France H-Tech Supports Temps plein**Overview** **Responsibilities** - Provide desktop support for hardware and software issues across various operating systems including Microsoft Windows and macOS. - Assist users with VPN configurations, firewall settings, and TCP/IP networking issues. - Manage user accounts and permissions in Active Directory. - Conduct software installations, updates,...
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Desktop Support Technician
il y a 6 jours
Paris 08 Élysée, Île-de-France Allied Digital Services, LLC Temps plein*Position Title:Deskside Technician – End User Computing*JOB DESCRIPTIONThe position of Deskside Technician – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.The candidate works on assignments of a diverse scope where analysis of data and...
