Localization Program Manager

**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership |** Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery |** Continuously raise the bar

**Integrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

As the Localization Program Manager at Qonto you’ll play a key part in making sure that our customers in France, Germany, Italy, Spain, Portugal, Austria, Belgium and the Netherlands have a seamless experience using an app that is localized for the country they’re in.

This means managing our growing localization team, working directly with the key stakeholders, managing our tooling and building solid relationships with our Engineering team.

In short: taking our localization workflow to the next level, to support Qonto’s stellar growth and ambition ✨.

‍‍ **As a Localization Program Managerat Qonto, you will**
- Oversee the whole localization lifecycle across multiple departments, scale our workflows to ensure our program runs smoothly;
- Coordinate and manage our Localization Specialist team;
- Refine and implement scalable quality frameworks and metrics
- Take care of our tooling, monitor its performance and maintenance and liaise with our vendor to maintain and evolve our partnership;
- Connect and build a relationship with our Engineering team to scale the technical implementation of localised content in our app;
- Communicate effectively and proactively with stakeholders to ensure effective cross-team collaboration;
- Continuously improve the team, our tooling and ways of working by analysing feedback and monitoring performance.

**What you can expect**
- An international product team with a strong UX culture;
- High localization quality standards and a well-established function that’s ready to be taken to the next level to serve an ever-growing pool of enthusiastic customers;
- A thriving, fast-paced environment with big ambitions and huge potential to unlock;
- A supportive leadership team focused on developing and coaching you.

**About You**
- **5+ experience as Localization Project Manager in mid
- to large-size tech companies**, with strong stakeholder management (Product and Engineering especially) and collaboration skills;
- ** Experience initiating, planning, executing internationalization projects** in several languages/countries/region;
- **Cross-functional leadership skills**: you proactively engage with other members of the Product, Engineering, Marketing (and more) teams to lead cross-functional initiatives;
- **Experience partnering with Engineering teams** to and establish internationalization best practices and technical automations;
- **Experience working with TMS, CMS** and other translation and content management tools (Lokalise, Phrase, Smartling, Crowdin );
- **Experience overseeing the creation of language-specific style guides and glossaries **(Localization standards);
- **Experience managing remote teams**—and making them thrive
- **Languages**: You have excellent written and verbal English communication skills to engage with all team members within the company.**Perks**

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners;
- Monthly team events.

**Our hiring process**:

- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an **interview guide** so you ca