Atr - Head of Logistics Operations (H/F)

We are looking for a **Head of Logistics Operations**to lead and optimize the global spare parts logistics activities within our **Customer Support & Services Directorate**in **Julien**’s team : a team of **23**collaborators You will manage a skilled team and work closely with strategic logistics service providers to support aircraft operators worldwide.

**_Your Mission _**

**Lead the Team**
- Lead and develop a team of Logistics Operations Managers
- Foster a culture of performance, trust and continuous improvement
- Support team development and ensure alignment with business priorities

**Coordinate and Challenge Logistics Services providers (LSPs)**
- Oversee LSPs for warehousing and transportation, ensuring full compliance with contractual commitments and key performance indicators (SLAs, OTD, OQD, claims, cost, activity continuity and volume, training )
- Organize and lead regular business reviews (weekly/monthly) with LSP
- Drive continuous improvement and investments plans to optimize costs, quality and performance in collaboration with LSPs
- Supervise purchase order creation and invoice flows for in line with budget objectives
- Manage change requests and new work specifications : lead tender process for logistics operations in close cooperation with the Procurement department

**Ensure Operational Excellence in Logistics**
- Anticipate potential logistics bottlenecks through proactive blocking point through efficient follow-up
- Update warehouse and transport standard operating process and specific instructions
- Define and implement the warehouse (storage type, flow design ) and transportation strategy including in our IT tool
- Ensure inventory accuracy and act as main contact for external auditors
- Support internal stakeholders in organizing transport (quotes, route planning, customs ) and warehouse operations
- Collaborate with internal customers to analyze process inefficiencies and implement improvements
- Provide logistics support to internal development projects and promote green logistics initiatives

**Drive & Transform Logistics Digital Tools**:

- Oversee logistics tools : TMS (Transport Management System), WMS (Warehouse Management System), EDI interfaces, logistic equipment (WiFi guns, printers, racking, packaging solutions...)
- Deploy and monitor digital dashboards to support operational performance management

**_About you _**
- **Education**: Advanced degree in supply chain, logistics, or a related field.
- **Experience**:

- **Logistics & contract Management**: Proven experience in logistics operations and contract management ideally in the aerospace industry. Ability to manage multiple priorities in a fast-paced environment.
- **Team Leadership**: Ability to lead and motivate a team
- **Technical skills**:

- **IT Proficiency**: Strong proficiency and eager to develop logistics tools : SAP ECC6 WM/MM, TMS, WMS, EDI (xml file exchange, webservice ), SAP BW and Power Bi.
- **Logistics skills**:Familiarity with relevant regulations and standards in logistics, including customs regulations, IATA guidelines, and environmental considerations.
- **Soft skills**
- **Process oriented**and driven by continuous improvement
- **Communication**:Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and external partners in English and in French
- Fluent in English and French. Italian would be a plus

** ** ** ** **

Nous recherchons un(e) **Responsable des Opérations Logistiques**pour piloter et optimiser les activités logistiques mondiales de pièces détachées au sein de la **Direction Support & Services Clients**, dans l’équipe de **Julien**: une équipe de **23**collaborateurs Vous encadrerez une équipe expérimentée et travaillerez en étroite collaboration avec des prestataires logistiques pour soutenir les opérateurs ATR dans le monde entier.

**_Votre mission _**

**Leadership**
- Encadrer et développer une équipe de Logistics Operations Managers
- Promouvoir une culture de la performance, de la confiance et de l’amélioration continue
- Accompagner le développement de l’équipe et garantir l’alignement avec les priorités de l’entreprise

**Piloter et challenger les Prestataires de Services Logistiques (LSP)**:

- Gérer les LSP pour l'entrepôt et le transport, en veillant au respect des engagements contractuels et des indicateurs clés de performance (SLAs, OTD, OQD, réclamations, coûts, continuité de l'activité et volume, formation )
- Organiser et animer les revues de performance régulières (hebdomadaires/mensuelles) avec les LSP
- Piloter les plans d’amélioration continue et les investissements en lien avec les LSP afin d’optimiser les coûts, la qualité et la performance
- Superviser la création des commandes d’achat et le traitement des factures dans le respect des objectifs budgétaires
- Gérer les demandes de modification et les nouveaux besoins contractuels : piloter les appels d’offres logistiques en lien avec le