Field Account Manager
il y a 2 jours
The Field Account Manager will be responsible for all sales results of accounts located in North Africa mainly (with possible interaction with West Africa customer based) and for developing strong customer relations according to the organizational strategy for the assigned customer base. An essential part of this role is the active use of our CRM system (SFDC) to manage sales activities and customer interactions effectively as this tool is the foundation of our sales framework and operational sales steering, and a key enabler for this role to achieve his/her targets as well as Sartorius targets.
**Grow with us - Your Responsibilities**:
- Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
- Identify new business opportunities aligned with the organization's overall market and growth strategy
- Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
- Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
- Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
- Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
- Develop and implement account plans and request and coordinate resources in line with the account plans
- Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
- Coordinate and participate in marketing activities in assigned territory
- Frequently assess the potential of each customer and plan to realize it into business
- Manage and build strong customer and distributor relationships for long term partnership
- Assist and support customers and distributors on any technical topics
**What will convince us**:
- Academic degree (Master or +) in life sciences or Biotech engineering (higher level of education would be beneficial)
- Minimum 2 years field sales experience, with preferable Pharma or Biotech processes based experience
- Experienced in distributors management is a real plus
- Hands-on knowledge and proactive usage of SFDC and other CRM tools
- Excellent communication and negotiation skills
- Cultural awareness
- Self-motivated, energetic, results oriented, capacity to work independently with a strong sense of responsibility
- Good teamwork skills and proven ability to also work with cross-functional teams
- Willingness and ability to travel frequently
- Proven software skills, e.g. Microsoft Office
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