Account Manager

il y a 3 jours

Clichy, France echoes Temps plein

**Echoes - Account Manager**

**About Echoes**
Echoes is one of the European leaders in software solutions for fleet management and vehicle monitoring without hardware devices.
Our technology connects directly to manufacturers’ (OEM) embedded telematics systems to collect, harmonize, and deliver vehicle data via APIs or custom solutions.

We are looking for an experienced French-speaking Account Manager who can elevate the customer experience and turn every relationship into a long-term partnership.

Do you have a natural talent for building and maintaining lasting relationships?
If you enjoy deeply understanding your clients’ needs, building trust, anticipating issues before they arise, and turning a satisfied customer into a loyal ambassador, then we want to meet you.
At Echoes, an Account Manager doesn’t just manage a portfolio: they grow it, energize it, and help it thrive.

**Your responsibilities**
- Manage a portfolio of professional clients
- Identify opportunities within existing accounts: upsell, cross-sell, fleet expansion
- Build long-term, trust-based relationships with decision-makers and users
- Ensure regular monitoring of performance and solution usage
- Collaborate with internal teams under the responsibility of the France Sales Director
- Contribute to the continuous improvement of our offerings and processes through customer feedback
- Represent the company at client events and industry trade shows

**Your profile**
- Minimum 3-5 years of experience in B2B Account Management, ideally in SaaS
- Natural ability to build rapport, listen to, and understand clients
- Comfortable engaging clients proactively through various channels
- Excellent interpersonal skills and a strong customer service mindset
- Strong ability to analyze client needs and articulate value propositions
- Comfortable with CRM tools and digital sales environments

**Bonus (not mandatory)**
- Experience in fleet management, telematics, SaaS, automotive, or mobility sectors
- Proficiency in English is a strong asset

**Why join Echoes?**
- A fast-growing scale-up in a booming international market
- An international team passionate about technology and data
- A key role in retaining and growing strategic clients
- Attractive compensation (fixed salary + variable)
- Real opportunities for career growth in a dynamic and stimulating environment

Application Question(s):

- In a role with no inbound leads or sales tools, how do you build a pipeline from zero? Describe your first steps concretely

**Language**:

- French & English fluently (required)

Work Location: Hybrid remote in Clichy (92)

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