Senior Ticketing Specialist
il y a 6 jours
Our vision is to enable our event industry customers to take control of their ticket distribution and massively engage their audience.
**SecuTix is a leading provider of a SaaS Ticketing & Engagement platform.**
S-360, S-MOBILE, and S-Pay are innovative products and platforms providing business critical solutions to the Sports, Entertainment and Cultural Sectors.
Our **mission**is to be the global leader in SaaS solutions serving these sectors.
Being a successful Cloud Computing company, SecuTix understands the importance of developing its greatest asset - its people. That is why, as we are growing our customer portfolio, SecuTix is now expanding its Professional Services team. Within the market we have roles delivering market leadership, Sales, Professional Services and Customer Support & Success.
We are looking for a qualified individual to join our onboarding team, whose mission is to deploy and configure our Ticketing Engagement Platform, to support our customers in change management and to foster the adoption of our solution.
**Your Role**
As Professional Services Senior Specialist, you’ll be responsible for the following activities:
- Contributing to the deployment of our solution according to standard process and tools
- Helping the onboarding team deliver projects and tasks on-time, within scope, quality and budget
- Plan and coordinate a set of tasks part of the deployment of our solution
- Organizing and coordinating business and technical workshops
- Analyzing and formalizing business requirements
- Delivering services related to ticketing configuration
- Acting as a referent for all payment topics, and managing the end-2-end process related to the activation of payment solutions
- Training customers to use our solutionReporting and escalating to management as needed.
**Your Profile**
- At least 3 years’ relevant experience as a Ticketing Specialist in a ticketing industry software company or as a Ticketing Manager in Sport or Entertainment
- Technical skills in the field of payment, or strong appetence to develop new technical skills
- Takes ownership and responsibility for their work
- Responds professionally to feedback and is able to admit mistakes quickly
- Professional, flexible, and able to succeed in a rapidly changing environment
- Seeks out opportunities for self-development and continuing educationFluent in French.
**What we offer**
- A stimulating and professional working environment in a dynamic team with extensive expertise
- Exciting projects using the latest technologies
- Flat organizational hierarchies and cross-functional teamwork
- Close contact with customers in a creative industry
- A supportive culture with excellent opportunities for professional and personal training and development.
-
Ticketing & Reservation Officer
il y a 20 heures
Paris, France NIKOR AIR TRAVEL INC Temps plein**English is our official office language, so we request that resumes be submitted in English for effective communication** Role Description This is a full-time on-site role for a Ticket Sales Specialist at NIKOR AIR TRAVEL. We are looking for flight ticket sales experts who know the Middle East market and reside in Paris. The Ticket Sales Specialist will...
-
Customer Success Senior Specialist
il y a 2 jours
Paris, France ELCA Informatique SA Temps plein**Customer Success - Senior Specialist** Being a successful Cloud Computing company, SECUTIX understands the importance of developing its greatest asset - its people. That is why, as we are growing our customer portfolio, SECUTIX is now expanding its Customer Success team. Within the market we have roles delivering market leadership, Sales, Professional...
-
Customer Success Senior Specialist
il y a 6 jours
Paris, Île-de-France ELCA Temps pleinDescriptionWe are looking for a qualified professional to join our Customer Success team as a Customer Success Senior Specialist. Your mission will be to strengthen client relationships and collaboration, achieve a high level of customer satisfaction, and promote the adoption of our solution by providing high-quality, personalized technical and business...
-
Customer Success Senior Specialist
il y a 6 jours
Paris, Île-de-France SECUTIX Temps pleinWe are looking for a qualified professional to join our Customer Success team as a Customer Success Senior Specialist. Your mission will be to strengthen client relationships and collaboration, achieve a high level of customer satisfaction, and promote the adoption of our solution by providing high-quality, personalized technical and business support.As a...
-
Customer Success Senior Specialist
il y a 1 semaine
Paris, Île-de-France ELCA Switzerland and Europe Temps pleinWe are looking for a qualified professional to join our Customer Success team as a Customer Success Senior Specialist. Your mission will be to strengthen client relationships and collaboration, achieve a high level of customer satisfaction, and promote the adoption of our solution by providing high-quality, personalized technical and business support.As a...
-
Senior People Operations Specialist
il y a 4 jours
Paris, France OpenClassrooms Temps pleinSenior People Operations Specialist Join to apply for the Senior People Operations Specialist role at OpenClassrooms Company Overview Founded in 2013 by Pierre Dubuc and Mathieu Nebra, OpenClassrooms is a mission‑driven company with the ambition of making education and career opportunities accessible to everyone. The school offers numerous open and...
-
Senior Operations Specialist, Compliance
il y a 4 jours
Paris, France Bolt Temps pleinSenior Operations Specialist, Compliance Join to apply for the Senior Operations Specialist, Compliance role at Bolt We are looking for a Senior Operations Specialist to join our France Operations team — a role focused on exploring, launching, and scaling initiatives that shape the future of urban mobility. You’ll have a direct, visible impact on how...
-
PMO Senior
il y a 19 heures
Paris, France EccoTechnologies Temps pleinVéritable spécialiste de la transformation numérique des entreprises, EccoTechnologies se fonde sur son expertise pour mettre à disposition de ses clients le potentiel unique de ses équipes. Notre offre de services s articule autour de 3 champs d expertises principaux: - Distributed Cloud : accompagnement dans la migration d applicatifs et/ou d...
-
Senior People Operations Specialist
il y a 3 jours
Paris, France The Rundown AI, Inc. Temps pleinWe are looking for a Global People Services Specialist to join our dynamic People Operations team. Reporting to the Manager, People Services, this role supports critical employee lifecycle processes and provides timely and thoughtful guidance and support to employees. Our mission is to enhance operational efficiency by collaborating with cross‑functional...
-
Senior Operations Specialist
il y a 4 jours
Paris, France Bolt Temps pleinSenior Operations Specialist - Marketplace Join to apply for the Senior Operations Specialist - Marketplace role at Bolt About the role As a Senior Operations Specialist – Marketplace (France) based in Paris, you will lead the strategy and day-to-day execution for a T1/T2/T3 portfolio, turning data and field insights into decisions that lift marketplace...
