Head of Trading Operations

Teams orientations and ambition:

• Defines the team vision, strategy and ambition.
• Leads and supports the transformation roadmap for market and surveillance teams.
• Acts as the platform owner of all trading systems, jointly with the Business Product Owner.
• Contributes to the definition of the ambitions and the transformation of EMS department - as being part of the EMS Management team.

Management:

• Lead by example, demonstrating accountability and fostering a high-performance environment that drives strong overall delivery.
• Reinforce a culture of excellence and continuous improvement.
• Ensures that the organization of the teams, resource planning, shifts and rotations/backups are performed in an effective way.
• Is responsible for overall performance review process of team members, leveraging his direct reports.
• Manages the teams and ensures they can offer EMS members a fair and orderly market compliant with the existing regulations.
• Ensures teams and newcomers are properly skilled and trained to achieve their missions.

Operational excellence / risks / quality:

• Represents EMS in some governance instances or externally (client meetings, regulators …).
• Owns the risks related to his / her scope and works jointly with Head of Quality and Performance Management to manage related mitigation plans.
• Sets up a strong operational discipline to ensure operational excellence and high level of service delivered to clients (in the respect of OLA and SLAs).
• Monitors and follow-up team's and markets' performance using appropriate KPIs.
• Overviews and monitors the day-to-day activities and ensuring the respect of all the procedures within the teams (inc. day to day checks, continuous monitoring, etc.).
• Acts as the first point of contact for issues and need of escalation of operational topics/risks.
• Is part of the Alpha Agent group: in a case of an incident, has the authority to make decisions on the market, including halting the market, purging order books…).
• Ensures an efficient incident management process, and ensure that action plans are properly identified and managed following an incident.
• Follow-up and secure EMS performance and monitoring with appropriate dashboard, reports and tools.

Projects:

• Secures systematic identification, definition and prioritization of the improvement opportunities.
• Acts as a sponsor for key EMS projects/continuous improvements items and participate to some Euronext strategic project governance.
• Defines the approach to integrate new exchanges / trading venues in the scope of Market Operations.
• Takes ownership of transversal topics, in full autonomy.
• Acts as EMS lead for key strategic projects.

Knowledge, Personality, Skills and Experience Required

The successful candidate for this position will have the gravitas, maturity and credibility to be accepted at a senior level of the organisation as well as in the Euronext ecosystem, including clients and regulators. He/she should have the ability to continuously improve the Euronext processes in order to deliver operational excellence.

Master's degree in Finance, Business or Engineering and knowledge of financial markets is essential. IT background is a plus.

Candidates will need to come with the right set of values that will fit in the Euronext's culture. Some important attributes, including vision for operations excellence, high energy & leadership, well organised, adaptability and rigor.

Additionally, the candidate should have a hands-on style and a flexible attitude. He/she should have a dynamic personality with strong interpersonal and relationship skills, capable of building a strong collaborative culture within the multi-cultural operations teams.

Your profile

• Minimum of 15 years' experience in Equity market operations either in an exchange/trading venue or in one market participants
• Proven experience in leading Operations (project & process management is a plus).
• Ability to act in full compliance with applicable laws, rules and regulations, company policies and codes of conduct.
• Demonstrable competency in strategic planning and execution.
• Proven managerial capabilities, leadership skills and experience in functioning in a high demanding complex environment with innovative Operations teams.
• Able to lead meeting/brainstorming on a complex and/or political topic and get people's alignment.
• Strong collaboration skills, ability to work in a matrix organization.
• Great communicator (English – French and/or Dutch is a plus) and excellent interpersonal skills.

Euronext Values

Unity

• We respect and value the people we work with
• We are unified through a common purpose
• We embrace diversity and strive for inclusion

Integrity

• We value transparency, communicate honestly and share information openly
• We act with integrity in everything we do
• We don't hide our mistakes, and we learn from them

Agility

• We act with a sense of urgency and decisiveness
• We are adaptable, responsive and embrace change
• We take smart risks

Energy

• We are positively driven to make a difference and challenge the status quo
• We focus on and encourage personal leadership
• We motivate each other with our ambition

Accountability

• We deliver maximum value to our customers and stakeholders
• We take ownership and are accountable for the outcome
• We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.