Service Desk Technician
il y a 4 jours
Join HCLTech
HCLTech is a global tech company with 225,000+ HCLTechies across 60 countries, offering digital, engineering, and cloud solutions. Serving major industries like Financial Services, Manufacturing, Healthcare, Telecom, and more, its 12-month revenue ending September 2024 was $13 billion.
HCLTech France: +500 HCLTechies. Offices: Paris, Lyon, Toulouse and Blagnac.
We are seeking for a Service Desk Technician to fill multiple position to join our team at a client's facility in Marcq-en-Barœul, which is 15 mins away from Lille.
Important details
- 50% remote
- Language: French (C1) + English
- Years of experience: 5+years
Overview:
The Workstation Installation & Operations Engineer will support the infrastructure and IT production. The role involves user support (internal & external), equipment management, troubleshooting, and administration of user accounts and telephony.
Responsibilities:
- Provide user support (levels 0, 1, and 2 for workstations, telephony, smartphones, and VPN access)
- Record and process requests using ticketing tools, escalate to level 2 teams as needed
- Prepare and configure equipment (desktops, laptops, printers, scanners), manage equipment movements and stock
- Troubleshoot and install equipment, contribute to maintenance interventions
- Administer user accounts for relevant tools
- Manage and track requests via ticketing tools
- Oversee telephony management and escalate to third-party operators when necessary
Mandatory skills:
- MS Windows
- Office Suite (Exchange Online, OneDrive, O365)
- DNS
- TCP/IP
- Telephony TOIP
- MS Windows Server
- Active Directory
Appreciated skills:
- Experience in equipment management and stock tracking
- Ability to work in a support and maintenance environment
- Familiarity with ticketing tools and escalation processes
- Strong troubleshooting and installation skills
- Experience in user account administration
Ready for a new challenge? Join a friendly, multinational company offering endless opportunities in a dynamic, multicultural environment.
Apply now and submit your CV in English
Why become an HCLTechie?
At HCLTech, we offer diverse opportunities to learn, innovate, and fast-track your career. You'll work with global clients and industry-leading experts, gaining access to mentorship and rewarding growth paths. Our people-friendly work culture fosters flexibility, leadership, and personal and professional growth, giving you the freedom to explore, experiment, and thrive.
We believe in doing things differently, offering hands-on training and coaching, and celebrating the passion and commitment of our teams. Discover the benefits of joining HCLTech:
- Comprehensive benefits package.
- Global career opportunities and mobility.
- Flexible work environment supporting work-life balance.
- Exciting projects and upskilling opportunities to shape your role.
- Total wellbeing focus: Beyond professional growth, you'll be able to collaborate with like-minded colleagues to drive meaningful impact through initiatives like our CSR Council, Diversity Council, Women Connect, and many more.
Job Types: Full-time, Permanent
Application Question(s):
- Are you legally authorized to work in France?
Language:
- fluent French and English (Required)
License/Certification:
- French ID or Work Permit (Required)
-
CFO and Head of desk- Lille
il y a 7 jours
Lille, Hauts-de-France SMASH Group Temps pleinRattachement : reporte à un Partner, et intègre le COMEXMission :Le CFO and Head of desk (h/f) est responsable du développement de l'activité du Groupe SMASH sur Lille et sa région en étroite collaboration avec Partners. Il/ elle est responsable du chiffre d'affaires, de la marge brute de la filiale et de sa rentabilité.Membre du Codir, il/ elle...
-
Bilingual IT Support Specialist
il y a 2 semaines
Lille, Hauts-de-France TCS Temps pleinWe are seeking a Skilled and proactive IT Support Specialist fluent in both French and English to provide technical support and coordination for end-user computing and EPOS systems. The role requires hands-on troubleshooting, collaboration with multiple teams, and occasional store visits during rollout phases.Key Responsibilities:Provide technical support in...
-
Manufacturing Technician
il y a 7 jours
Lille, Hauts-de-France Siemens Healthineers Temps pleinJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...
-
Final Test Technician
il y a 7 jours
Lille, Hauts-de-France Siemens Healthineers Temps pleinJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...
-
Sub-Assembly Testing Technician
il y a 7 jours
Lille, Hauts-de-France Siemens Healthineers Temps plein 53 900 $US - 74 107 $USJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...
-
Guide Assembly Manufacturing Technician
il y a 7 jours
Lille, Hauts-de-France Siemens Healthineers Temps plein 53 900 $US - 74 107 $USJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...
-
Chef de domaine SI
il y a 5 jours
Lille, Hauts-de-France Choisir le Service Public Temps pleinInformations générales Organisme de rattachement Secrétariat général - DIR-SG GRAND NORD Référence Date de début de diffusion /11/2025 Date de parution /12/2025 Date de fin de diffusion /01/2026 Localisation LILLE Intitulé long de l'offre Chef de domaine SI - DIR-SG Grand Nord Date limite de candidature19/12/2025 EmployeurSECRÉTARIAT...
-
Superviseur Service Desk H/F
il y a 1 semaine
Lille, France Expectra Temps pleinNotre client, un acteur incontournable dans le secteur de l'informatique et des services technologiques, recherche un Superviseur Service Desk (F/H). Votre mission principale est de piloter l'activité en orchestrant les projets transverses et en optimisant les plannings pour garantir une efficacité maximale. Vous vous appuierez sur une analyse fine des...
-
Superviseur Service Desk H/F
il y a 2 semaines
Lille, France Expectra Temps pleinNotre client, un acteur incontournable dans le secteur de l'informatique et des services technologiques, recherche un Superviseur Service Desk (F/H). Votre mission principale est de piloter l'activité en orchestrant les projets transverses et en optimisant les plannings pour garantir une efficacité maximale. Vous vous appuierez sur une analyse fine des...
-
Technicien Help Desk H/F
il y a 1 semaine
Lille, France Expectra Temps pleinRejoignez notre client, acteur majeur du secteur informatique, pour une mission intérimaire en tant que Technicien Help Desk (F/H). En tant que Technicien Help Desk (F/H), vous êtes le premier point de contact pour les utilisateurs en cas d'incident ou de difficulté technique. Vous assurez la réception des incidents et les orientez vers les ressources...
-
Technicien Help Desk H/F
il y a 3 jours
Lille, France Expectra Temps pleinRejoignez notre client, acteur majeur du secteur informatique, pour une mission intérimaire en tant que Technicien Help Desk (F/H). En tant que Technicien Help Desk (F/H), vous êtes le premier point de contact pour les utilisateurs en cas d'incident ou de difficulté technique. Vous assurez la réception des incidents et les orientez vers les ressources...
-
Agent Service Desk
il y a 5 jours
Lille, France IDEM for Talis Aston Temps plein**Description du poste** **Agent Service Desk F/H en alternance -**Helpline x Aston école IT **Le contexte**: Offre à pourvoir dans le cadre de la préparation d'un Titre RCNP de niveau 4 “_Technicien d'Assistance Informatique_” au sein d’Aston école IT pour son entreprise partenaire dont la principale activité se situe dans le secteur du...
-
Technicien Service Desk
il y a 2 semaines
Lille, France Econocom Temps pleinNous vous invitons à relever de nouveaux challenges et à évoluer sur des projets d'expertise et d'innovation en prenant part à l'aventure Econocom. A travers sa marque Workplace Infra Innovation, le groupe Econocom s'affirme comme la première entreprise du digital en Europe, la 7ème ESN de France et le leader de l'infogérance Workplace depuis 4...
-
Integrator Performance Technician
il y a 5 jours
Lille, France Exotec Temps pleinChez **Exotec**, nous mettons l’excellence technologique au service de la redéfinition des relations entre humains et robots. A travers le monde, nos solutions révolutionnent la façon dont nos client-e-s délivrent leurs produits aux personnes consommatrices finales. Nous contribuons au succès des plus grandes marques du commerce et de l’industrie,...
-
Agent Desk Bilingue Italien Français
il y a 5 jours
Lille, France Artus intérim Temps plein**Description**: Vous recherchez un emploi ? Nous avons une astuce : ARTUS ! ARTUS Intérim et Solutions RH ! Avec + de 90 agences d'intérim, ARTUS vous accompagne avec professionnalisme dans vos recherches de mission d'intérim ou d'emploi en CDD ou CDI. ARTUS INTERIM Lille recherche un agent help desk bilingue italien français H/F pour une entreprise...
-
Regional Workshop Technician
il y a 1 semaine
Lille, France Decathlon Master Account Temps pleinIf you have a mechanical aptitude and enjoy helping others, you might have a place with us! **Mission** Welcome to the XXX Workshop! Our regional workshop is the technical heart of XXX Decathlon stores. We are a team of XX enthusiasts, united by the desire to offer an exceptional experience to our customers and bring their equipment back to life. Here,...
-
Installation and After-sales Service Technician
il y a 1 semaine
Lille, France Groupe ONET Temps pleinCity Lille Activity Electronic security Function Work/maintenance/worksite Contract type CDI Working hours Full-time Compensation **Offer description**: Your mission To pursue its development in Lille, Onet Security Systèmes is recruiting **2** **Installation and After Sales Technicians F/H.** You install electronic systems on customer sites...
