Enterprise Account Manager
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We are looking for an engaged and passionate Key Account Manager to help us cherish our existing and new customers.
Your main objective will be to create, develop and sustain solid relationships with key clients by fulfilling the following missions:
Manage and secure large-scale Climate training program deployment within organizations
Handle the relationship with our partners to deliver the project from the construction phase to the delivery of the modules
Identify and close new business opportunities within your portfolio
Secure the delivery of these additional projects with other teams: bespoke courses, in person workshop, creative communication or any other format
Maximize retention
Collect client’s feedback to help the Product team
Preferred experience
Account Management experience is appreciated and you should be able to prove your abilities regarding the following skills:
Excellent verbal and written communication skills
Organized and rigorous: you pay attention to details in the execution and the follow-up of missions
Client-centric: you like to resolve problems for clients and create a real partnership with the people you’re working for
Tech-savvy and resourceful
Comfortable managing several tasks and challenges in a fast-paced environment
Interest for Climate Change and Adaptation topics is mandatory
Fantastic team player, with whom it is cool to work alongside.
Fluent in French and English, additional languages are a plus
Recruitment process
4 skill based interviews with team members (can be done within 2 weeks)
Informal coffee with the someone from the KAM team
Final decision based on a clear scorecard
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