Banquet Manager
Il y a 2 mois
Company Description
Join us at Accor, where life pulses with passion
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart ,
Join us and become a Heartist ®.
At Mövenpick BDMS Wellness Resort Bangkok , we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.
All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.
A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.
Job Description
Take charge of banquet event operation Conduct departmental daily briefings to ensure that all pertinent information is well received by team members. Attend pre-function meeting with Event Organizers, disseminate information and changes to colleagues and relevant departments. Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received Ensure that team members with direct guest contact possess good product knowledge Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations Check and ensure that all operating supplies are well stocked and sufficient to run operation Plan the manning allocation/work assignment per Banquet event Implement appropriate and effective measures to keep costs and expenses within budget Supervise the maintenance of service standards during banquet service operations Engage and obtain guests’ feedback during operations to ensure satisfaction Handle guests’ complaints and comments tactfully and efficiently
Qualifications
Diploma in Hospitality Management/Food & Beverage preferred Additional certification(s) in Food & Beverage will be an advantage Minimum 2 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Working knowledge of MS Excel, Word, & PowerPoint
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