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Sales Team Leader
Il y a 4 mois
Since its beginnings in 1992, Acorn has strived to set new standards of quality and innovation for the stair lift industry. Our pioneering designs and engineering excellence have led the way and helped Acorn become the world's first independent company specializing solely in the manufacturing and installation of stair lifts.
The Role
Key Responsibilities:
- Lead and motivate agents in the allocated region to achieve set sales targets, working closely with them to set and meet expectations.
- Monitor and analyze agent performance to identify strengths and weaknesses, providing call coaching to facilitate improvements.
- Hold monthly one-on-one meetings with agents, set SMART goals, and follow up to ensure a minimum of 80% goal completion.
- Define short- and long-term goals for the region to ensure growth aligns with business expectations.
- Collaborate with the sales trainer to develop and implement effective sales training and strategies, evaluating existing practices and processes for sales effectiveness.
- Stay informed about market trends, competitor activities, products, and pricing, ensuring that sales team members are well-informed about our products.
- Use product and market knowledge to manage retention performance and maintain a cancellation rate of less than 5%.
- Liaise with recruitment as needed, participate in interviews with candidates for specific positions, and ensure successful trial periods with the assistance of the Sales Trainer.
- Adhere to company policies and procedures.
Ideal Profile
Required profile:
- Excellent organizational, leadership and analytical skills.
- Exceptional listening skills and ability to convey relevant skills and ideas to staff.
- In-depth sales knowledge and experience.
- Motivated and able to motivate others.
- Effective communication and ability to converse with staff at all levels.
- Strong team player, ambitious and motivated.
- A good understanding of English to be able to effectively liaise with stakeholders in the region.
Skills:
- Very motivated and assertive.
- Trust and empathy.
- Excellent listening skills and empathy skills.
- Competitive spirit and team spirit.
- Mastery of coaching and motivation techniques.
What's on Offer?
- Join a market leader within Manufacturing
- Attractive Salary & Benefits
- Opportunity within a company with a solid track record of performance
