Pre-Sales and Project Engineer
il y a 1 mois
Responsibilities:
- Participate in customer’s meeting with account managers, for the purpose of collecting and analyzing customers’ requirement
- Responsible for technical solution design and validation in the whole project life cycle
- Execute efficient communications with customer as technical point of contact
- Manage the project scope boundary, identify the risks in the presale stage, and manage the identified risks.
- Interact with multiple internal teams including sales, product managers, network engineers and procurement managers, as well as external teams such as technical teams of partners and subcontractors.
- Establish the technical solution design with an optimized cost by collaborating with procurement team
- Edit technical proposal part of RFP documents
- Lead the technical solution validation and testing in the Proof-of-concept phase
- Lead the troubleshooting session with engineers, partners, and customers during the service implementation
- Technical escalation contact for service management
Requirements
- Bachelor’s degree or above in Computer Engineering/Telecommunications or related disciplines
- Minimum two years of relevant working experience in Telecommunication industry, especially acknowledge and experiences in ICT service support
- Acknowledge with telecom product, communication/networking protocols such as TCP/IP, IPsec, BGP, OSPF, VRRP, SNMP. CCIE or any equivalent certificate would be a plus
- Excellent analyzing and troubleshooting skills
- Positive mindset, self-motivated, organized and team working spirit
- Excellent written and verbal communication skills
- Fluency in English French and Mandarin
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